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Transtar Travel Express Bus

Posted by on May 22nd, 2007
Filed Under: Bus

Transtar Bus

Transtar Travel is no new player in the market. They are a Singapore incorporated company specialising in coach travel and tours, and has been serving customers since 1994. Indeed, they have become one of the leading express coach companies in Singapore, plying routes from Singapore to major cities in Malaysia.

Coach Type

SuperVIP
3 seats in a single row air-con coach.
Transtar Travel may utilised SuperVIP coach from other coach vendors

Z-Club
Click to see image of coach
3 seats in a single row air-con coach with snoozer seats.
Each seats equipped with 7.2″ LCD TV, Massaging chairs and Seat Belts
Broadcast video system – passengers can choose from 8 different channels of movies program.
Meals and coach attendant service are not provided onboard our Z-Club coach service.

Premium
Click to see image of coach
3 seats in a single row air-con coach. (Single & Double Deck)
Each seats equipped with 7.2″ LCD TV, Massaging chairs and Seat Belts
Broadcast video system – passengers can choose from 8 different channels of movies program.
Non-stop trip where meals are being served on board coach.

First Class
Click to see image of coach
Luxurious 2 seats in a single row air-con coach. (Single / Double Deck)
Spacious seats with individual 10.2″ LCD TV, Massaging chairs and Seat Belts.
Video on Demand system – passengers can have full control of their preferred movies (includes Fast Forward / Rewind) where they can choose from a library of over 100 different selections.
PC Games.
Non-stop trip where meals are being served on board coach.

Solitaire
Click to see image of coach
Luxurious Double Deck 2 seats in a single row air-con coach with snoozer seats.
Spacious seats with individual 10.2″ LCD TV, Massaging chairs and Seat Belts.
Video on Demand system – passengers can have full control of their preferred movies (includes Fast Forward / Rewind) where they can choose from a library of over 100 different selections.
PC Games.
Non-stop trip where meals are being served on board coach.

Contact Them

Official Transtar Travel Express Bus Website
For feedback or comments, email Transtar at general@transtar.com.sg

Golden Mile Complex – Head Office
Transtar First Class Passenger’s Lounge
5001 Beach Road #01-12
Golden Mile Complex
Singapore 199588
Tel : +65 6299 9009
Fax : +65 6296 1011 Operating Hours
Mon – Sun : 9am – 10pm
Public Holidays : 1pm – 10pm

Kitchener Complex
Blk 809 French Road #01-192
Kitchener Complex
Singapore 200809
Tel : +65 6292 9009
Fax : +65 6294 1432
Operating Hours
Mon – Sun : 9am – 10pm
Public Holidays : 1pm – 10pm

Jalan Imbi, Kuala Lumpur
No. 135 Jalan Imbi
55100 Kuala Lumpur
(Opposite Overseas Restaurant
next to beef noodle shop)
Tel : +603 2141 1771
Fax : +603 2142 2771

One Utama, Kuala Lumpur
BT 2A, Bus Terminal
1Utama Shopping Centre
No. 1 Lebuh Bandar Utama
Bandar Utama
47800 Petaling Jaya
Selangor Darul Ehsan
Tel : +603 7725 3771

Genting Hotel Passenger’s Lounge, Genting
Transtar First Class Passenger’s Lounge
Lot G/LG 6.00
Genting Hotel
Tel : +603 6101 1771
Fax : +603 6101 2771

First World Bus Terminal, Genting
Transtar Express Counter No. 1
Tel : +603 6436 2088

Ipoh
No. 9, Jalan Yang Kalsom
30250 Ipoh
Perak Darul Ridzuan
Tel : 05 255 2771

Taiping Simpang Station, Taiping
Lot 26, Medan Simpang
Jalan Simpang
Darul Ridzuan
34700 Taiping Perak
Tel : +605 848 3530

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26 Responses »

  1. just called to the above KL office, there ask me to call to booking office at 03 21423771.

  2. We would like to know if you have any pakages to Malaysia

  3. What are the tour pakages to malaysia

  4. Hi Mano,

    We are not a travel agency, and thus we don’t provide tour packages. Although we are doing a malaysia tour agency review right now, and hopefully will be able to provide some recommendations on them in the near future.

  5. Hi there. Anyone care to help what’s the best way to get to Lumut (Swiss Garden Damai Laut) if I am goin’ to take Transtar from Spore to Ipoh? Goin there from 16 to 19 Dec 2007.

    Care to Advise?

  6. How close is the larkin bus depot in JB to the KTM station in JB?

    KR

  7. HI,I WANT TO ASK FOR TRANSTAR TRAVEL’S WEBSITE AND CAN WE BOOK ONLINE?THNX.

    BEST REGARDS

    YENTY

  8. Does Transtar operate between KL & Arau or Alor Satar?

  9. Still have any ticket available to KL on 05/2/08 (First Class: 11.59pm)?? How much the bus fare ??

  10. To KR..

    its only about 20 minutes (if no jam) from Larkin Bus station to KTM in Jb town.

  11. What is the bus fair from Singapore to Malaysia?

  12. Juz called for inquiry but the receptionist is very unfriendly

  13. Called, and no one answer the call.. frustrated…

  14. What kind of service is this???? the coach suppose to depart at 1130am but ended up an hour late. Thus, the coach is not exactly as on the picture but with the normal buses and the journey took longer than it suppose to be. The worst case was, before reaching the destination, we have to change bus?? Is this the kind of service that is provided ????? Journey from KL to North…. pls do something …

  15. I’ve traveled with Transtar before from Singapore – KL and the service is good and reliable but that was back in 2004.
    I had a very bad experience by Transtar.

    nothing much to write about.

    my comments:
    1. No proper Pick up point, just at a busy road side at Menara Maybank.
    2. No numbered seat, first come first serve seating. (what’s the point giving out numbered seats ?)
    3. Not boarding on Transtar Coach, different from what you saw from the counter, posters, etc.
    4. Bad attitude of Driver and bus conductor.
    5. Delayed Journey.
    6. Drop off point is not where it’s stated. Instead of Golden Mile, it dropped off at Owen Street and I was lost.
    7. Not reliable and bad service.

    We pay for that amount of money and we get such terrible, horrible and lousy service ?

  16. I would like to travel with transtar this coming november, from singapore to kl. i’ll be arriving changi airport at 9 pm, and probably be able to check out, custom check and bla2 .. at let say 10 pm.. am i be able to catch 11.30 bus. how long will it takes from airport to bus station. if i book online, will i get the e-ticket, is it safe .. coz hearing many comments that e-ticket was not co-relate with the ticket purchase at the counter. coz, i will arrive from sydney, there’s no way I could get myself a ticket from the counter.

    hope someone could help

  17. Agreed with Alvin. The Transtar coach was at least half an hour late and stopped at JB and KL to pick up passengers. Worse, the driver even wanted us to change coach halfway! Before that, the air con didn’t work well, we were all very stuffy inside the coach. Lousy service. Been to Malaysia many times on coach before, and never encountered such service before until the second time we took Transtar.

    My review on Transtar>> http://travelerfolio.com/malaysia-perak-ipoh-transtar-transport/

  18. The Transtar bus service is of very poor quality these days. Terrible bus company.

    Was better when it first started years ago, with new buses and good marketing, but now such a bad attitude on the part of the staff, especially driver and assistant. Last time I was on it, the assistant threw my bag, causing it to split open and just stood there, while another passenger helped me put things back in.

    At the counter in KL, the staff refused to tell me a telephone number for any KL cabs or even the telephone operator number, saying: “We don’t provide such service”. He insisted that I must take one of the overpriced taxis standing outside. The arrogance of these Transtar staff is matched by the rundown quality of the buses. Why do people still try to take this service? Must be they remember the marketing from before.

    Sorry for the next person who goes Transtar.

  19. I was Sexually assaulted while sleeping on a transtar travel bus from Singapore by the bus driver. When I ran out of the bus I noticed that he had also taken my cell phone.
    I called the Transtar office many times to complain and to get help. They never did anything, they never even called me back.

    Please stay away from this bus company they are criminals and do not care at all for your safety.

  20. Traveled Dec 08.
    I have to agree that you are definitely NOT getting the service or the quality that you expect to get for the premium price you pay to travel with Transtar. Firstly the quality of their bus is very very poor, I can’t believe how old and disgusting it was, all cushioning flattened, leather chair feels and look dirty, problems with video/audio media player, half a dozen people on the bus asked for exchange of headphones. We sat at the back of the bus and it smelt disgusting. I feel that we have been ripped off. They should not advertise thier busses as they do on their website and brochures if this is the true quality that you end up getting. Maybe we got an old bus, but we could have paid less than 1/3 the price for a nicer more comfortable couch.

    Never again.

    I am also sorry for the next person who goes on Transtar and is deceived by their marketing. First class my a#%^&.

  21. u know what transtar is really bad service … the bus driver is so rude, stupid bus driver…. but the bus are very special ….TAPI COMPANY TETAP MACAM BODOH ……. SSSSTTTTUUUPPPIIIDDD

  22. Was travelled with Transtar- 1st class Solataire- 18 seater..

    The Pasar Rakyat station is ulu.. not convenience..

    The bus end up delay for 35 min… without proper arrangement and explaination to passnger… Just wait without knowing what happening.

    so call 1st class…….. only for the price

  23. With so many complaints of bad service… why no replies frm Transtar ? are they guilty?

  24. well, after readin the horrible news about transtar, i decided not to go with them.
    the buses do look real good on the pics, but if they are not the ones that are being used, then why charge so much??

  25. Yes. Agree with all of you above. The bus i taken last time is delay 1 hour.. and the thing made me angry is the attitude of the bus ticket collecter.. he requierd us to pay more since the bus is more ‘deluxe’.. some passangers do not want pay, he ask them to get down from bus.. what kind of service?? we are paid..but we still need get such ‘shit’ service..5 stars buses.. never and ever.

  26. i took the first class from sin to KL..it had no problem so i decided to buy the ticket back from KL to Sin but it’s not the first class..it’s really u got what u paid ..coz it seems this bus company has a good service only on the first class !!!
    1. came late more than an hour without informed anything!!!
    2. bus driver smoked on the bus !!!! he’s a FAT INDIAN driver !!!! i hv complained to the bus company but the manager there said this bus driver is nt belongs to his company ?? what the hell is he meant???!!! no responsibility just kick the shit out of themself..
    3. ” IT ” dropped all the passenger at the woodlands checkpoints instead of the bus terminal as it said !! ( i use ” IT ” to call them coz human will not do this kind of thing!! )

    very very bad service and low class than the local bus in the poor country!! cheated ppl by wrote down that will drop at the terminal but actually drop half way at the border !!! what the hell this company ! never ever again..good bye

WHAT DO YOU THINK?