Transnasional Express Bus
Transnasional Express Bus
The biggest and most reliable bus company by far is the Government’s Transnasional Express with offices all over Malaysia. Transnational Express buses are often slower than private companies’, but that’s because they’re safer and more reliable.
Transnasional Malaysia Singapore Express Bus
Official Transnasional Express Bus Website
Telephone: +65 62947034
Executive Class: Three daily departures (9am, 5.30pm, 6pm) Price is RM69.90.
Economy Class: Eight daily departures (first one at 8.30am, last one at 11pm) Price is RM30
Transnational Ekspress operates from Pudu Raya Bus Terminal and Lavander Street, Junction Off Bus Station Kallang Baru. Economy Class departs at 0845, 1030, 1330, 1730, 2200 2359 daily from Puduraya Bus Terminal and arrives at Lavender Street. Executive Class departs at 9am or 6pm from Malaysian Tourism Centre, Hentian Duta Terminal and arrives at Lavendar St.
Related Bus Topics:
- Gunung Raya Express Bus
- Transtar Travel Express Bus
- Sri Maju Express Bus
- Konsortium Express Bus
- Grassland Express Bus
- NiCE Express Bus, Plusliner
- KTM Train Timetable and Fare
- Malaysia Singapore Express Bus
- Best Malaysia Express Bus Companies
- Luxury Exclusive Express Bus
where i can find ur bus express schedule to ease my journey..
thanks in advance
can i buy your ticket online?
I am a frequent traveller between Butterworth and Ipoh. I travel to Butterworth on Sunday or Monday night and Transnational is my choice. However, of late, when go on Fridays to your Ipoh counter to book my ticket, I am told by the staff that the tickets for the 8.15pm trip are sold out. But when I ask another staff, he says they no longer accept booking for 8.15 pm trip and tickets will only be on sale when the bus arrives at Medan Gopeng.
I wonder if this is the decision of Transnational Management or the staff at Ipoh. It makes no sense not to sell tickets when you have a schedule and being the biggest bus service provider, reliability and promptness in service is your priority.
I hope you will look into this matter as I very much wants to travel by your service at the said time.
Hope to hear from you soon.
Thank you.
Hi Rangit,
I will send an email to them, and make an inquiry about the subject.
If they DO get back to me, I will let you know.
what neariest LRT from Pudu Raya Bus Terminal
Hi
I have travelled on your bus from Spore to Kuantan and Kuala Terengganu since year 2004 & 2006 and I really like the service provided.
However, I wonder why the last time I travelled from Kuala Terengganu to Kuantan to catch connecting bus from Kuantan back to Spore in year 2006, the bus travel via a “kampung” road. Why they never travel via the coastal road?
Care to momment?
rgds
FZ
Hi , I need to know the cost and schedule for your coach services from Malaysia to Singapore in Dec of 2007. I plan to travel on the 7th of Dec , 2007 from KL to Singapore and return to KL on the 10th of Dec , 2007. How will I be able to purchase the above tickets online ? What about the payment.
I thank you very much.
Nammu Chandron
nchandron@yahoo.com
27th Aug , 2007
12:04 pm
i wan to make some complain..ur driver is not so good.. their attitude is very bad.. on 25 august my fren take a bus from kl to butterworth.. when we reach the bus, we ask the driver is tis the bus to butterworth n he talk very loud n scold us.. then is ok..so my fren say goodbye to us.. n suddenly the bus driver drive the bus away n we run to chase the bus.. when the bus stop at juction we knock the door n the driver open the door for my fren n he scold my fren.. do we do anything wrong?? the time for the bas to depart is not yet..y the bus tat rush n y he scold us?? wat service u r giving us as ur customer?? we the wan who pay u money..n y we get back such bad bad service?? i still remember the bus no..n i still remember the bus driver.. i hope u all will upgrade ur service.. i really do enjoy using ur bus service but tat time make me feel very dissapointed..it make me should i use ur service again?
thank u..
I know this question was asked earlier.
But Is it possible to book the tickets online?
How much for the Executiv bus fares from Penang to KL (18pax)
Can your bus ticket from KL to S’pore be bought online??
Awaiting your early reply. I’m planning to take your bus on Thursday morning.
Thank you,
Your travel guide advertisement ticket price is different from the counter price.. WHy???
THERE IS NO ADEQUATE TICKETS FOR PASSANGER TRAVELLING FROM KLANG TO MELAKA ESPECIALLY ON WEEKENDS AND OTHER PEAK PERIOD DUE TO THE SHARING OF BUS WITH PASSANGER IN SHAH ALAM. MY RECOMMENDATIONS:
1) SPLIT THE BUS ROUTES ( KLANG TO MELAKA) AND ( SHAH ALAM TO MELAKA )
2) IF POSSIBLE PROVIDE DOUBLE DECKER BUSSES DURING PEAK SEASONS.
PLEASE TAKE NOTES AND IMPROVISE YOUR WEAKNESS IN ORDER TO ENSURING THE SUSTAINABILITY OF YOUR COMPANY.
THANK YOU. FOR YOUR TIME AND COMMITMENT.
tiket bus balik raye ke kuala kangsar perak hari khamis ngan jumaat nk balik rayer nie ader lagi X
I’m travelling from Australia to KL on 23 December 2007. Where can I get a bus from KL to Ipoh. Please provide bus number and costs.
Thanks
Hi,
I have some enquiries as follows :
1) Please let us have the time schedule of coach leaving from KL to Trengganu. How long is the journey of the travel time? Also in order to catch boat from Trengganu to Perhentian Island (think boat is from Putra World Trade Centre?) what time should we leave KL to reach Trengganu in order to be in time to catch the boat. How much is the coach fare?
2) Please let us have the time schedule of coach leaving Trengganu back to KL. How much is coach fare?
3) Can we book via internet? If so, how do we go about doing it?
Would appreciate very much your immediate response as we would like to book by today.
Thank you & best regards,
Jenny
ada tak bas tranasional lalu pergi balek dari KL central ke KLIA ???
i purchased bus ticket for my daughter for alao star to klang online at shah alam branch on 30/10/07 and poster by express mail to kuala nerang on the following day.The bus will departure on 3/11/07 @11.30malam.
The problem is till todate 2/11/07 @ 4.30pm my daughter still not receive the mail..
Question; what must I do if thicket not available till the departure dateand time?
I’m travelling to KL on 22/12, I would like to take bus from KL to Kuantan, as I have booked my holiday package in Cherating. Which and where can I take the bus, and how much is the cost, how long is the journey. From Kuantan city how to go to Cherating beach.
Thank you.
Saya dari Shah Alam akan ke pangkor kerana mesyuarat pada 27hb november ini. Saya nak tanya ade tak perkhidmatan bas ekspress dari Shah Alam ke Lumut dan kalau ada bermula pukul berapa setiap pagi.
My sister is going to KL on December 31, 2007 from Singapore for her flight to the Philippines. She will be back in KL on January 9, 2007 and will be traveling back to Singapore during the same day. May I know how she could reserve for both trips? How much will her trip cost if she will taking the Economy class? I hope to hear from you soon. Thank you.
May I know that do you have bus from Klang to Melaka? What is the fare for 1-way bus to Melaka, the timing to Melaka, and from Melaka to Klang.
i want to make complain abt your rude driver.It happen today 11 December. My sis took your bus at 10.30am from Kulai,Johor to Shah Alam.The bus register plate num is WPQ2206.My sis had 3 heavy bags so my father asked the driver to open the bag compartment but he told us that it is full. Ok fine, no problem. Because of that my mum help my sis carry her bags on the bus.Before my mum can even get down,the driver drive the bus away and my mum had to ran tell the driver to stop.Bus driver didt stop but scolded my mum with bad words.He stop the bus 500m away frm the bus stop.My point is wht is my mum mistake???? why the driver hv to use bad words to an old lady????My fly use to travel using your service. i wish you can take action toward the bus driver so that it wont happen again. thank you
Hi , I need to know the cost and schedule for your coach services from Malaysia to Singapore on March of 2008.Please send me the information for :
1. Time Schedule 20 march & 23 march 2008 + stop station + price
2. How do i purchase online?
I thank you very much.
this nis not a comment but just to ask you about the bus services.How should i know that your bus can reach at the terminal makmur,Kuantan on 19 December 2007?
21 DEC 2007
RUDE DRIVER
I would like to make a complanation about a bus driver. Bus driver’s information as following:
Name : Azman Bin Omar
Bus No: NBJ 3015
Time : 7pm (From Melaka)
Perjalanan Melaka to Kuala Lumpur
KLS 148
Kod Trip 3489869
Actually Transnational express bus is my primary choice since 1998. However after this case, i think i have to remake a decision when i wish to take bus.
This case occured when i was on the way back from Melaka to Kuala Lumpur. When the bus reached pudu jail there, i asked the bus driver whether can let me down or not? He use a very rude word and said “KAMU TAK ADA OTAK KE? INI TEMPAT MANA BOLEH TURUN? KAMU INI BODOH KE? TAK GUNA OTAK LANGSUNG!”
Is it my false?
Is it a excellent bus driver provided from Transnational Express Bus?
After that, i had make a complaint at pudu bus station. The person who at the counter told me this case will send to the manager from Melaka branch.
I hope those related department should handle this serious issue as soon as possible because it will affect the reputation of a company. Besides, passengers will lose their confidence by taking bus to others destination.
Thank you.
Regards,
Mr. Yong
juz wld like to ask is there any bus to merang(KT). wat is the price/timing
juz wld like to check is there any bus to Merang(KT). Wat is the price/Timing
hello,
I would like to know when your latest bus is from SIN-KUl for Jan 12. We are arriving in Singapore at 10:30 pm at the airport and would like to catch the latest bus. Do you have online booking?
Thanks so much
Mich
michcoop80@yahoo.com
I will arrive at KLIA on the 29th. March 2008 at 6.05am. From there I will take a taxi to Pudu Raya Station, KL and planned to continue my journey to Johor Bahru at around 10.00am.+/-
I would like to book online economy ticket for one person.
Please advice, thank you.
Regards,
Razali Hj. Abdullah
+9710506533134
I see that many people have been asking the same question again and again. I am also asking the same question: “CAN I BOOK BUS TICKET ONLINE?”
Thank you,
ooi ca
What kind of bus services are avaiable from Johor Bahru to Ipoh around 3:00 or 4:00 am?
What options are there from SIN at 2:00 am?
Thank you,
May I know that do you have bus from Endau to Kuantan? what is the place may i book ticket n how much..thank..
hy.. i wanna going to langkawi.. can i go by this us.. how much the rates? and is the bus going daily?? in what time?
Anak saya dan kawan2nya dan penumpang lain selalu berulang alik dari Gombak(Stesen Greenwood) ke Kuantan (kerana belajar diKuantan) dan begitulah sebaliknya tidak kurang 2 kali sebulan.
Masaalahnya ialah bila bas keKuantan Bas Transnasional melalui perhentian diGreenwood TETAPI kalau balik dari Kuantan bas2 itu tak akan melalui Greenwood. Bas2 dari Kuantan biasanya akan terus keSentul/atau Jalan Pahang melalui Lebuh Raya Karak. Penumpang2 yang sepatutnya turun di Hentian Greenwood sebaliknya ‘ dibuangkan berhampiran Masjid Rahimah (Lebuh Raya Karak) yang jaraknya kurang 1 kilometer dari Hentian Greenwood.
Saya memohon pihak pengurusan syarikat tuan supaya bas2 yang datang dari Kuantan menurunkan penumpang2 yang ingin berhenti di Hentian Greenwood, kerana disana ada kemudahan bas dan teksi bagi meneruskan perjalanan mereka kedestinasi masing-masing.Harap ambil perhatian dan tindakan sewajarnya.
saya nak tahu jadual bas ke bagan serai pada hari khamis ini 31/01/2008 dan jumaat 1/02/2008. sekiranye tiada bas ekspress direct ke bagan serai, dimana hentian yg terdekat sekali dgn bagan serai dan boleh tak sekiranya saya hendak dapatkan tiket secara online.
We’re planning a trip on the night of march 28 from malaysia to singapore and vice versa on march 30 and we have to catch a flight so we must be at the KLIA before 11pm. How much is the fare of 5 adults and a 4 year old child?Economy only. What time are we going to arrive in singapore from malaysia and from singapore to KLIA?What is the first city in singapore the bus would bring us and any cheap hotel we can stay offering city tours?And how can we visit indonesia from singapore?Is it possible if we travel from malaysia to singapore to indonesia?Do you advise going back to singapore before going to KLIA or travel from indonesia to KLIA?
Thank you, please include estimated costs.
ooi ca,
Just wish 2 put some comment in here regarding Transnasional bus.
For Transnasional Bus, they do not allow you to book online at this point of time.
But from my knowledge you can purchase at any Transnasional Counters nationwide 60 days in advance. No booking though. You could change the date/time/destination after you purchase the tickets but a minimal charge will apply.
There are over 150 counters/agents for Transnasional nationwide where you can ask/purchase tickets to any destinations in malaysia.
I have tried calling your Singaporean number many times now, but it seems to be engaged all the time. It may be a bit late, but according to a friend of mine who is incidentally using your SIN-KUL service today at 1200 hrs, you may still have tickets available for the time I desire. I would like to check if there are any available tickets from Singapore to Kuala Lumpur at any time on the 5th or 6th. Could you kindly get back to me on the availability of anything within what I have asked for? Thank you.
We would like to lodge a complaint about the poor condition of the following bus:
Date:18.2.2008
Destination:Taiping -KL
Trip ID:TW318
Time:11.30am
During our journey from Taiping to Kuala Lumpur, we found that there was a leakage abd dripping caused by the air condition which resulted in several passengers seat were found wet due to the above mentioned.The worst things is that the passengers have to shift to others seats and share with others passengers.We also found out that the luggage compartments were not properly maintained.
We hope that the relevant department will look into this matters as it will effects the reputations of the bus operator and image of our country.
With sincere regards,
Hakimi & Hidayah
just would like to know is there any bus ticket to
merang(jetti) what time & price. how long to take?
from jb to merang(jt)
thanks
can i order your tickets online?and how…
about the increasing of tickets price, especially during festive season, is there any action have been taking to the tickets counter who sold the tickets over the normal price?
Satu bas Rapid KL ( U27 ) sengaja tidak berhenti apabila ditahan di perhentian basnya di Pudu Raya . Bas terbabit tidak penuh dengan penumpang. Akibatnya saya dan bapa saya terpaksa menaiki LRT Rapid KL ke Ampang. Ia merupakan pembaziran masa dan tenaga.Saya berharap kejadian seperti ini tidak berulang
saya nak tanya..bleh tak tiket di beli secara online……….??dan lagi satu tiket ke kuantan 8/03/08 hari bulan masih ade lagi tak??
i would like to know the bus fare from kuala lumpur to merang jetty (pulau redang), and is it possible to booking online?
i want to know is there still can buy bus ticket to pulau redang(jetty) for month june?
saya nak tanya… bas ke melaka ada lagi tak sekarang???…07/03/08
tq
Saya juga ingin tahu waktu/masa bus espres ke Melaka
May i know wat time for the last bus fr pudu raya to melaka sentral?
Bila waktu perkhidmatan bas terakhir dari Ipoh / Taiping ke Klang / Puduraya?
we are planning to travel between KL and Mersing to reach Tioman Beach Resort. Can you please provide us with bus schedule, cost for executive class and mode of booking?
Pemandu kurang ajar………
plate num is WPQ2206
hi,
it is true that ur ticket is online?
means that we can check n buy from any transnational counter? i heard that it was online system. i just want to clarify. if it is not applicable, then do not ever advertise and proud as u all have a good database that can be check it out by users from anywhere they are. please someone answer me..
i m gonna go to Singapore from KL in April 30.
Can you give me your schedule from KL to Singapore and from Singapore to KL.
Thank you in advance
Can you please let me know by return mail today
as to whether ticket is available for a journey
from Kuala Lumpur to Kuantan (25,4,2008). Please also let me know the ticket price and
at what time the last bus leaves Kuala Lumpur
and what time it will reach Kuantan and at which bus station it stops - I would like to
get down at Jala Bukit Ubi.
Thank you. Awaiting your immediate reply
Arun
ada tak perkhidmatan bas dari kangar-seremban? BErapa harga tambang utk dewasa?
I am wondering, do you have a bus service from Perlis to Pinang at 11pm? And if so, how much will it cost.
My daughter is a college student in Kuala Lumpur. She bought two tickets to travel from Kuala Lumpur to Johor Bahru on 1/5/08 at 9.30 a.m. with her friend’s grandmother. On that day, they both arrived Pudu station at 8.40 a.m. and head straight to your ticket counter. They were advised that the bus she was to take had not arrive. My daughter went to the counter several times and the lady told her that the bus will be late. Probably due to it being her 1st time travelling back, she was just trusting and dependent on the counter staff. However by the time she went to the counter a third time, she was told that the bus had left. At that time, there were also two others who missed the bus due to misinformation. Apparently, there were two buses heading for JB at that time, one with Pasir GudangJB and one just JB only. Somehow, there was a mix up and they both missed the bus. Since my daughter would be a frequest traveller and in view that she had arrived the station way before time but still missed the bus due to some misunderstanding, I would like to seek your compassion and support by allowing my daughter to reuse these two tickets by changing the dates and time. Kinly advice if you would consent to it and how should we go about getting the ticket changed. Your kind co-operation and understanding would be most appreciated. Thank you.
where can i find ur bus express schedule…thanks you
SAYA MEWAKILI PEMANDU DAN STAF TRANSNASIONAL INGIN MEMOHON MAAF SEKIRANYA TERDAPAT KEKURANGAN DALAM PERKHIDMATAN KAMI.UNTUK MAKLUMAN PIHAK YANG TIDAK BERPUAS HATI,BAS TRANSNASIONAL AKAN BERGERAK TEPAT PADA WAKTUNYA SEKIRANYA BAS BERADA DALAM KEADAAN YANG BAIK(JIKA TIADA MASALAH) DAN PENUMPANG HENDAKLAH BERADA DI TERMINAL @ HENTIAN 15MINIT
AWAL SEBELUM WAKTU PERJALANAN.SILA DATANG KE KAUNTER PERTANYAAN UNTUK MENGAMBIL NO BAS DAN PLATFORM BAS BERADA.
TENTANG PEMANDU YANG TIDAK MAHU MEMBERHENTIKAN PENUMPANG DI TEPI JALAN,BUKANLAH PERKARA ITU DISENGAJAKAN.INI KERANA MENURUT GARIS PANDUAN YANG DIKELUARKAN LPKP,MANA2 BAS EKSPRES TIDAK BOLEH MENURUNKAN PENUMPANG DI TEPI JALAN @ HENTIAN BAS HENTI-HENTI.SEKIRANYA TERDAPAT ANGGOTA PENGUATKUASA,PEMANDU BAS DAN SYARIKAT BOLEH DISAMAN KERANA MELANGGAR PERATURAN DAN KEMUNGKINAN MASALAH DI LUAR JANGKAAN AKAN BERLAKU.PEMANDU JUGA KEMUNGKINAN BESAR BOLEH DIBERHENTIKAN KERJA.BAS MESTILAH MENURUNKAN PENUMPANG DI DESTINASI YANG TERTERA DI DALAM TIKET(CONTOH:HENTIAN PUDURAYA)
BUKANLAH DISENGAJAKAN OLEH PEMANDU UNTUK TIDAK MEMBERHENTIKAN PENUMPANG DI TEPI2 JALAN @ BAS STOP KERANA IANYA MELANGGAR PERATURAN.SEKIRANYA ANDA PERNAH BERHENTI DI TEPI2 JALAN,IANYA ATAS BUDI BICARA PEMANDU.
DAN UNTUK SEBARANG PERTANYAAN,ANDA BOLEHLAH DATANG KE MANA2 AGEN E-TCKETING TRANSNASIONAL TERDEKAT KERANA ANDA BOLEH MEMBELI TIKET UNTUK KEMANA2 SAHAJA.SEBARANG TEMPAHAN MELALUI TELEFON MASIH BELUM ADA BUAT MASA INI.SEBARANG KESULITAN AMATLAH DIKESALI.
ambo nak tau no tepon bas tranasional hok nak balik kg ambo batu rakit, ganu! ambo nak tny cara2 naik bas, cara2 duduk dale bas, cara2 berjalan dalam bas dan cara2 turun dari bas. ambo tok beso naik bas mugo ambo naik keta sokmo. kali nk jah nak naik bas sbb keta ambo punah. demo bue slalu la no tepon bas trans deh sbb ambo nak segero ni. adk ambo dok tggu kg nk make kfc doh ni.. slalu deh ambo tggu ni
I had been trying to get a valid telephone contact in your Ipoh Ticketing office ONLY IN VAIN!!!!! The mobile number provided had a voice activated message saying all incoming calls to the number had been barred as requested by owner.
I had been calling 2 other available numbers from your website - NOT YET IN SERVICE!!!!!
All I need is a VALID NUMBER TO CONTACT TRANSNASIONAL for an enquiry for my journey to KL tomorrow at 7pm!!!!!!
CAN ANYONE TELL HOW TO GO ABOUT GETTING THIS SIMPLE INFORMATION PLEASE?
This mail is to complain about bus service I recently received from a Transnasional at Kuala Lumpur, Puduraya.
I called Transnasional’s staff on 13 Jun 2008 to find out how to deal with a problem I had with the bus services. After I had been on hold for several minutes, one staff had came on and tell me the bus had been left already. I had to explain my problem to him several times because he did not seem to be listening and therefore asked me the same questions repeatedly. The staff put me on hold for several minutes, and then returned to say he could not help me.
Needless to say, I was quite frustrated. Because, actually this problem occur is company staff mistake which put the wrong instruction on the sign board which clearly stated the bus to Johor Bahru on 7pm is WPQ 2106 at platform 10, but when I arrive that platform I realize that the bus WPQ 2106 is on platform 11 so I go back to the counter and ask the staff again but the staff replied me ‘tunggu bawahlah’ unsociability.
After that I just turn back and wait the bus til 7:15pm. I go to the counter again and ask the bus, unfortunately, the staff tell me the bus left already and after that the company guard came and say he has wait at the platform and tell the customer the bus has change. But I and my friend wait at that platform since 6:45pm but we didn’t see the guard and we never leave the platform.
When I explain to them, the guard and the staff try to rude with me, I can’t imagine the namable Transnasional company would hired this type of staff which blemish company reputation.
I expected a much higher level of service from your company, and I am quite disappointed. Because I do not want to spend any more time on this problem, I am not want to claim back the service but I’m here hopes that the company will take action to uncivilized staff immediately. I will be informing my friends, family about this experience and the responsibility parties. I hope respective company will give me a reasonable deraignment.
saya telah menaiki bus trans pada hari isnin yang lalu pukul 9 pagi dari k.trg ke ayer hitam, johor. Semasa saya membeli ticket di kaunter (k.TRG), saya telah memberitahu bahawa destinasi yang saya hendak pergi adalah ayer hitam. dan tiket yang dibagi adalah ke johor bharu. Sebelum ini saya sudah pernah menaiki bas pada waktu yang sama dan ke destinasi yang sama. Driver yang sebelum ini pun akan menurunkan saya di hentian bas ayer hitam. Apa yang saya tahu adalah destinasi yang boleh sampai adalah segamat, ayer hitam, JB dan singapore. (menurut papan penyataan di kaunter)
Tetapi, pada 23 hb ini, semasa saya memberitahu driver bahawa saya hendak turun di ayer hitam, driver tersebut tidak mahu pergi ke ayer hitam dan menurunkan saya di machap, johor. Alasannya adalah traffic jam di ayer hitam dan sampai ke singapore akan lewat. Dia menyuruh saya menaiki bas atau teksi di machap pergi ke ayer hitam.
Adakah ini dikatakan service yang baik? Bukankah driver harus mempunyai tanggungjawab supaya semua penumpang boleh diturunkan di destinasi yang hendak disampai? driver juga memberitahu bahawa dia sudah lama tidak menurunkan penumpang di ayer hitam. Kalau perjalanan sudah lama ditukar, bukankah kaunter harus memberitahu penumpang bahawa bus tidak sampai ke ayer hitam?
sebelum ini juga ada driver yang tidak mampu masuk ayer hitam dan ingin menurunkan saya di tepi jalan lebuhraya yang mendekati tol ayer hitam. tetapi akhirnya mereka juga menurunkan saya di ayer hitam apabila diberitahu bahawa jauh jaraknya.
saya berharap pihak trans faham apa yang telah berlaku dan boleh menyelesaikan masalah ini. saya juga ingin tahu destinasi-destinasi yang boleh sampai supaya lain kali tidak berlaku perkara yang sama lagi. sebab saya amat suka menaiki bas trans kerana ada juga driver yang amat baik yang pernah saya jumpa.
terima kasih
Salam, saya suka menaiki bas transnasional. Tetapi saya sangat sangat tak berpuas hati apabila TEMPAT DUDUK SAYA DI DUDUKI OLEH ORANG LAIN! Kemudian saya pula yang terpaksa cari tempat duduk lain. Saya telah berusaha membeli tiket awal supaya saya dapat duduk diseat yang saya selesa. Kenapa bila saya menaiki bas saya pula yang kene duduk ditempat yang orang tak nak duduk! Adil ke??? Saya harap pemandu tuan dapat mengingatkan penumpang penumpang basnya supaya duduk ditempat seperti ditiket masing dan tidak duduk ditempat orang!!! adalah tidak sopan mengambil tempat duduk orang lain! Sekurang kurangnya ingatkan penumpang mereka jika mereka duduk ditempat orang lain, mereka harus beri tempat duduk kepada orang yang berhak jika orang itu menaiki bas itu nanti. Perkara ini telah beberapa kali terjadi pada saya. Sekurang kurangnya pemandu tuan beritahu pada penumpang yang duduk di tempat orang itu supaya duduk ditempat yang tertera di tiketnya! Harap pihak tuan menasihati pemandu pemandu tuan supaya perkara yang tak selesa ini tidak terjadi lagi apabila saya menaiki bas trans kelak. Terima kasih. (penumpang pantaitimur)
i would like to make a complaint here.why should i pay for the fee of changing my ticket? why i bought a ticket at 7pm can’t enter the bus of 5pm? I had been waiting for the 5pm passanger to occupy their seat. after all the 5pm passanger had occupied thier seat, there were still many empty seats but the bus driver does not allow me to enter the bus.why? we are customer, sometimes the driver even fierce against me…is it the correct for the driver to be rude to the customer… this kind of things not happened once but for many times already…the attitude of the bus driver is really a problem…
To me Transnational is still the best company (bus) and I always recommend my guests (travellers from all parts of the world) to take Transnational whenever they travel in Malaysia. So far I’ve got good feedback from them - they like their services and the buses are in good condition always.
I’d like to thank the management and do keep it up.
i am prefer to take transnational bus since i am very disappointed by taking other buses..
i am sorry to say the only one bad thing usually for any express bus usually the air conditioning (Leaking and dripping), not only transnational bus (i have experienced), but also from other buses..
but for me, this transnational bus is still the best among the other buses..
i want to strongly argue that the transnasional company is not a responsible company because the response i post on june 24, 2008 is not reply by the company, even the mail. i hope all the consumer will make a best choice before buy the bus ticket for our own goods. dont cheated by the unresponsible company.
Dear Sir,
Permit me to publish this letter in your web-site, based on my personal bad experience on
Transnational Bus!
I used to be a enthusiastic supporter of the Transnational because of their very strict
departure time and their attractive price structure, however I can not accept their
staffs’ bad attitude, rudeness, indiscipline & lack of conscience of their staff in general.
On Dec. 25th, 2007 at the 1.00pm KL Pudu Raya/Johor trip, I ushered my group of
visitors from Shanghai - 7 of them including myself, to the boarding platform 30 mins
b4 schedule and waited, but yr bus didnt arrive! However, after 25 mins, it arrived
but was blocked by another 2 buses in front which was still waiting for passengers!
At that point, we cldnt. board or load our luggages because the entrance of the bus
and the luggage compartment was blocked by a huge pillar near the staircase, and
moreover it was dangerous to board as the bus was too close to the staircase leaving
no room to squeeze ourselves thru!
Meanwhile, because of the precarious position of the bus, we waited awhile for the
2 buses in front of it to leave b4 we decide to load all our luggages, but that was not
the case! Because, the moment the 2 buses left at the same time, the Transnational
also sped along together in double quick speed!
What suprised me was, wasnt the driver aware that 7 persons were missing from the bus, and that 7 persons were there in front of him waiting to board the bus!
Quickly, without thinking of myself I sprinted for my life after the bus and banged
onto the bus panel repeatedly begging it to stop amidst bewilderment from the public
at such a scene when an old man of 50 chasing at a `runaway` bus. My visitors
was shocked that such `rudeness` and inconsiderate behaviour cld happen in KL, alto’
earlier I boasted to them how friendly the Malaysians are in general, and how great
a city Malaysia is, which was the reason they came to KL with me! How wrong,I
realized after this episode that some mishap cld happened to me? what if while
chasing the bus, killed by another bus if I tripped and felled! or maybe my heart stopped suddenly b’cos of the stress!
Inspite of by vigorous banging, the bus sped even faster until it reached the junction
of the main road where it was forced to stop b’cos of heavy traffic! But woe, no,
even with my last breath ,I bashed the bus so hard that even bystanders were shouting for the bus to stop, but he did not! He was more keen to be arrogant
and rude like his other colleagues!
In retrospect, and after thinking seriously, I think the driver could have sold our
7 seats (b’cos during this Christmas period seats were oversold, and probably
the driver sold our tickets). And also since the Bus was fully own by Mara,
the employees of such company thought that the are civil servants, thus feel
that they hv the rights to be indifferent! Anyway, most civil servants are!!
After this unhappy episode, I swear that I will never board any Transnational bus
again, and I urge all Malaysians, Sporeans & Foreigners to avoid such a service,
because if u are unlucky, it may cause u to loose more monetarily or even yr lives!
I hv also had experience that their drivers to not wait even for 15mins if
passengers are late in clearance at the Spore immigration. There are many
instances when families were divided when some members were delayed at customs.
They were never compassionate when I pleaded for these families when I witnessed
such incidents from time to time!
I urge total boycott for this company, and I challenge them them to contact me if
they dare! I send them umpteen messages on my unhappiness but they never dare
to reply! I urge the Govt. to take actions to defend the image of Malaysia!
Regards, Joseph
HP:0167180098
this is the first time i travel to Singapura by Transnasional. When we arrive to the Sin custom for normal checking, it taked around 15 minutes. Afterward i prefer the bus driver should wait until everyone occupied as previuos, but when i go the station the bus have leave. I really very fail up & dissappoint at that time and not a responsibility driver attitude. I provide the bus detail for your further improvement:
Bus no: WMU6105
travel date: 6/9/2008
regards,
Bryan
I would like to make complain about the service of the counter and arrangement of bus.
Start from Apr’08 until now almost everyweek i will take bus back from Bahau to JB.
I feel that the arrangement of the bus is very poor.
quite few time the bus is no Air-condition and we need to ‘tahan’ from Bahau to JB so long distance….(4.5-5hr).
Why dun the company try to arrange the good condition bus for customer,and we need to stay at bus for so long time and get this kind poor bus.
Last week my bus even delay for 2.5hr….the reason for them is bus break down and trafic jam. We buy the ticket accoridngly the timing we need…due the bus delay and we need to spend more time. I think that is not the correct way.
Bus delay not is the first time happend. Really disspointed about this kind of service.
Even i request the contact number of head office they also dun want to provide.
May i know that why they dun want to provide the HQ Tel no? They scare of customer feed back??
By the way attitude of the staff (sell ticket) also not good, when i asking something she just answer’oh….or just keep quiet’ what kind of serive of this??
When i call the number as they provide to me and i found that not the HQ tel no.
They only want to avoid we disturb them and just anyhow give us a number.This is wrong to serive customer in this way.
We pay for the so much $$ (increase 30% compare with last time) and get this such service.
I hope the management can improve of this kind problem happend again.How they will change the poor service and get the ‘good’ bus and no more no air-condition bus for us due we ned to stay at bus for 4-5hr.
If can kindly provide us the complain centre tel for us.Any issue we may contact and inform. I also hope the management may take action for this issue and revert to us.
regards,
LH
19th sept 2008, 3.30pm pudu raya to butterworth.
PLATE NO : XXX 9305
The bus driver have BAD BAD BAD BAD BAD BAD……………attitude and VERY VERY VERY no manner.when we ask for stop at a rest station HE just shout loudy ( tak da tak da tak henti tak henti) and did not answer us. not just happen on us at the same time is also happen with other passengers.
I wan’t mention HOW COME THE DRIVER TREAT THE PASSENGER like that ??????????
IS IT TRASNATIONAL provide THIS TYPE OF SERVICE to the customer?????????????????
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Mr. Joseph,
please retract your statement. it’s like saying all businessmen are so & so, and stuff like that. please do not generalise. i am a civil servant. and i have problem with transnasional also. but please - if you have a problem with transnasional,let it be between you and transnasional. dont include other honest civil servant who as a matter of fact had become victim to unreliable service of transnasional too.
i cant get through to ipoh ticketing agent. all the phone numbers are useless.
Hello, I am from Arab country i would like to complain about something that happened to me using your buses. My trip was from KL to Mersing going to Tioman Island. In the early morning my friends and i went to Bukit Jalil in order to be on time. We stayed there for three hours waiting the bus, We went to the counter to ask what time the bus will be here and then we got shocked the way that your workers answered. The way they talk is like a pullshit and that is not the way how should your workers deal with your customers. Many times we asked because we are going to a place which we didn’t know before and then the worker said if you don’t want to stay we can give you back your money and she doesn’t know that we’ve 10 tickets. When we came back to KL they gave us a very bad bus which there is not televion no Radio, chairs are broken already. What i need from you is your cooperation in order to give some advices to your drivers and your workers to treat in a nice way with others. Your cooperation and you understanding would be more apperciated
Reliable my foot! Sorry but I took a Transnasional bus from Kuala Terengganu to Johor Bahru and we were eight (8) hours late because of breakdowns and incompetence of staff. Other (local) passengers were saying that Transnasional is known to be late and actually unreliable. Because it is government-run, they say. On that route there’s just no alternative.
Dear Sir,
Permit me to publish my complain in your web-site, based on my personal bad experience on Transnational Express Bus compay.
This is the 1st time I am helping people to purchase ticket at Transnational Express Bus counter at Penang, I reach there 11am this morning and I keep waiting for 45 min until 11.45am but there’s no one in the ticket counter. I just wonder is this the way Transnational treat the customer?
I can see the customer come waiting for half an hour go off, or rather buy from other bus company, they told me this company is not user friendly at all and these is not the 1st time, same case happend many times……..
I do hope to see there is some improvement in future…..
Regards
saya sebelum ini beberapa kali menaiki bas transnasional dan pada suatu hari tu mendapati pemandu bas transnasional agak kurang ajar apabila menengking penumpang -penumpang didalam bas seperti memaki lembu. selepas itu saya tidak lagi menaiki bas transnasional kerana saya boleh mendapat servis yang lagi baik daripada syarikat2 bas yang lain. “kerana nila setitik rosak susu sebelanga”
SALAM… pada 3 hb mac 2009 saya dan bape saya telah membli tiket dr puduraya ke JB larkin station…. driver dia sgt kurang ajar pada bapa saya dan bapa saya yang berumur 57 tahun ditengking dan driver tersebut menyebut “oi jgn buka lah(tempat letak bag) da penuh la bongok… so rude la driver dia… da la tua tak sedar diri langsung … bodoh nye driver da buncit ….. saya harap mana2 pihak mengambil berat tentang perkara ini……
salam hapiz
Just now I have an important trip have to go KL from K. Terengganu. I bought 11pm ticket of transnational. This is my first time to use transnational service. You know what is my experience? I departed MPKT at 1010pm. The first thing I did was going to transnational counter to ask my ticket bus plat no. This is the first thing I want complaint. I showed my ticket to the counter’s staff and asked what is the plat number of the bus that I will take. The staff answered me with a impatient voice and said that this is the last bus, just wait. I was shocked and asked again: Is the bus hasn’t come yet? He answered: it already chop there, didn’t you see it? So, I checked again the ticket, it chop there: Tunggu/naik LRG 6,7,8,9. I didn’t know what is there I should concern about this???!! I was asking for plat number. Fine, I have no mood to talk with such a no manner person. I wait at the seat near Lorong 9 which is the only seat I can found. I waited and waited and waited. I quite relieved because there were many repeat announcement for transnational bus. My friend and I heard many announcements and the following are the content in English (they announced in Malay)
Around 1020pm: For the customers who take transnational bus to KL at 10pm, please be patient. The bus haven’t come yet. (repeated more than 10 times)
Around 1030pm: For the customers who take transnational bus to KL at 1030pm, your bus already arrived and the plat number is XXXX. (repeated more than 5 times)
Around 1035pm: For the customers who take transnational bus to KL at 10pm, please be patient. The bus haven’t come yet. (repeated more than 5 times)
Around 1045pm: For the customers who take transnational bus to KL at 10pm, your bus already arrived and the plat number is XXXX. (repeated more than 5 times)
Around 1055pm: For the customers who take transnational bus to KL at 10pm, your bus already arrived and the plat number is XXXX. (repeated more than 5 times)
But, my friend and I have never heard of the announcement about 11pm.
We were waiting until 1110pm. The last double deck of transnational bus has departed. We found that everything is weird, we went to the counter, and it was closed. We were getting nervous and more… I was crying. We waited until 1130pm, we called our friend to fetch us back. We take half an hour to get from Gong Badak to MPKT. We are University Malaysia Terengganu’s 3rd year students. I felt very dissatisfied and annoyed because this is an important trip for us. We have to take some important thing for our course’s drama in KL. Our drama is held at 28 March. The office that we need to get the thing will closed at 5pm. We have no choice and in this circumstance, I felt very annoyed and I don’t think this is what a company should do. We are clients, I am not demanding for nonsense request. Just a first time experience make me say no to transnational. As well as to my friends and family included those who are concern. This is a thing that cannot be tolerant.
hello….
hmm boleh saya dapatkan jadual bas dari stesen bas kuala lumpur ke kuantan pahang, beserta dengan harga tiket sekali pada 17 april 2009.
terima kasih….
the nearest from pudu lrt station is plaza rakyat
Saya adalah penumpang transnasional semenjak tahun 2002 saya berulang alik K.L ke Terengganu dan sebaliknya sebulan sekali. Setiap kali balik ke Terengganu saya akan naik di Greenwood begitu juga semasa sampai ke K.L saya akan turun di Greenwood. Ini memandangkan saya tinggal di Taman Samudra, Gombak saja dan turun di sana memudahkan saya mendapat teksi dan lebih dekat serta selamat terutama di waktu awal pagi. Tetapi pada awal pagi 25.5.2009 (pukul 5 pagi) bas yang saya naiki dari Terengganu iaitu TT020 (bertolak 11.00 mlm) tidak mahu berhenti di Greenwood dan saya ditinggalkan seorang diri di tepi jalan Karak (dekat jejantas)yang sunyi tiada sebuah pun teksi melalui kawasan itu tanpa memikirkan keselamatan saya sebagai penumpang lebih2 lagi seorang perempuan dengan membawa beg kiri kanan bahu. Saya terpaksa berjalan kaki ke Greenwood untuk menahan teksi. Sepatut pemandu tersebut lebih peka atas keselamatan penumpang lebih-lebih sekarang banyak berlaku jenayah ragut menimpa kaum wanita. Saya hairan kenapa bas lain boleh berhenti turunkan penumpang di Greenwood bukannya, terpaksa melalui jalan yang sesak atau jem (awal pagi) bukannya susah sangat untuk tinggalkan penumpang di Greenwood dan pusing semula ke Karak/sentul. Saya harap dengan komen ini pihak pengurusan transnasional lebih peka dan mengambil serius atas keselamatan dan kebajikan penumpang terutama wanita yang turun bas awal pagi, jangan hanya memikir keuntungan semata2 dengan menaikkan tambang bas.
where i can find ur bus express schedule to ease my journey..
thanks in advance
..
and can i buy it online??
Transnasional? I haven’t stopped taking the service since 1987! Its probably the worst bus service in the world! And I am not joking either…
The hardware maybe good (heck its MARA supported, so some of our money is in there as well), but the staff are simply shit. Worst of all, they are blatantly racist!
From the comments here, I am not too far off.:(
…sorry… I meant I HAVE stopped taking the service…
no comment..drive yourself…don’t complain to the bus driver….they doing thier job well…
where i can find ur bus transnasional schedule from Alor Setar-Butterworth/Butterworth-alor setar?
thanks in advance