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Puduraya Bus Station, Kuala Lumpur

Posted by on May 1st, 2007
Filed Under: Bus, Kuala Lumpur, Taxi

IMPORTANT NOTICE

Puduraya Bus Terminal is closed (from April 13 for at least four months) for massive upgrading and renovation works . North and south-bound travellers are now to board buses at the Bukit Jalil Complex Parking Lot F (adjacent to the Bukit Jalil hockey stadium) . RapidKL Shuttle buses from Puduraya to Bukit Jalil and vice-versa are available at a fee of RM2 with a frequency of 15 minutes . While Bukit Jalil accommodates North and South-bound travellers, those heading to the East Coast should go to Hentian Putra. For details, call 03-2078 6018 or 03-2078 7017

This hot, confusing, clamorous express bus-and-taxi station is centrally located on Jl Pudu. You can get to Puduraya bus station by taking the Star LRT to Plaza Rakyat station.

It is also within walking distance from KL Chinatown (100 meters). You can’t miss it – if you do, the touts will surely find you anyway.

There are only two long distance destinations that Puduraya Bus Station doesn’t handle. These destinations are Jerantut (the jumping off point for Taman Negara National Park) and Kuala Lipis (Kenong Rimba State Park). Therefore you will have to be at bus station in the North of Kuala Lumpur, just off Jl Tun Razak (close to Tun Razak Star LRT Station).

When you enter Puduraya bus station, you will see the Tourist Police office; opposite is an information counter. At the rear is a counter for left luggage (7:00-22:00 2RM/piece/day. Closed for lunch break!). There is also an ATM on the right side of the staircase.

Going up the staircase in Puduraya bus station you’ll come to the second floor. Go right and in the left corner you’ll find all kinds of ticket offices. Be sure to check the departure time of the bus, as many will try to sell tickets for buses that aren’t leaving for many hours.

The biggest and most reliable bus company by far is the Government’s Transnational Express with offices all over Malaysia. Transnational Express buses are often slower than private companies, but that’s because they’re safer and more reliable. NiCE Plusliner also covers a lot of destination and is sometimes cheaper.

Buses leave from numbered platforms in the basement, and note that you will have to look for the name of the bus company rather than your destination.

Daily several buses from different companies will depart to your destination, however tickets should preferably be booked at least the day before, and a few days before peak holiday periods, especially to the Cameron Highlands and east-coast destinations.

Bus Company | Counter | Platform | Destination
UTAMA EKSPRES SDN. BHD. 31 1 EAST COAST
KUALA YAKIN SDN. BHD 44 1 SOUTH
TOUR WORLD SDN. BHD. 55 1 SOUTH
CEPAT EKSPRES SDN. BHD. 6 2 NORTH
PERMATA KIARA SDN. BHD. 60 2 NORTH
SYKT. KEND. SATRIA EKS. S/B 27 2 SOUTH
SETIA EKSPRES SDN. BHD. 4 2 SOUTH
EKSPRES SEMARAK SDN. BHD. 35 2 SOUTH
ELTABINA JAYA SDN. BHD. 54 2 SOUTH
EDARAN EKSPRES SDN.BHD. 10 2 NORTH
PARKMAY BERHAD (EBBAN) 18 3 NORTH
PARKMAY BERHAD (RAYA) 34 3 NORTH / SOUTH
PARKMAY BERHAD (SRI PERAK) 20 3 NORTH / SOUTH
PARKMAY BERHAD (JELEBU) 3 NORTH / SOUTH
HASRY SDN.BHD. 22 4 SOUTH
SENANDONG TRAVEL & TOURS SDN. BHD. 52 4 SOUTH
SUPER RIA BAS TRANSPORT S/B 24 4 NORTH
FOH HUP OMNIBUS CO. BHD ~ 7 NORTH
SILVER EKSPRES SDN. BHD 19 7 STAGE BUS
EMAS EKSPRES (P) SDN. BHD. 30 7 NORTH
MOHD. TAP SDN. BHD. 56 7 SOUTH
MELOR INTELINE EKSPRES S/B 38 7 SOUTH
PERKONGSIAN PER. MELAYU PERLIS (PPMP) 26 7 SOUTH
MAJU INSAF TRAVEL & TOURS S/B 51 7 NORTH
T. HAKKIM SDN. BHD. 58 7 SOUTH
SYKT. PENGANGKUTAN AM (M) S/B 36 7 NORTH
EKSPRES NASIONAL BERHAD 15,16,17 8,9,10 ALL DESTINATIONS
RESTU MOTOR SDN.BHD. 7 11 NORTH
JEBAT EKSPRES SDN. BHD. 21 11 SOUTH
KEND. EKS. BAS KOTA S/B 2 11 NORTH
ZENWAN (M) SDN. BHD. 49 11 NORTH
SYKT. PENG. GOLDVILLE SDN. BHD. 62 11 SOUTH
MERU EKSPRES SDN. BHD. 42 11 NORTH
K.L. – SINGAPORE SDN. BHD. 14 12 SOUTH
K.L. – MALACCA EKSPRES SDN. BHD. 12 12 SOUTH
K.L. – SABAK BERNAM SDN. BHD. 13 12 NORTH
STONEWAY TRAVEL & TOURS SDN. BHD. 23 12 SOUTH
PARIT ENTERPRESE SDN. BHD. 28 13 NORTH
SUASANA JELITA SDN. BHD. 11 13 NORTH
SYKT. PENGANGKUTAN AM MELAYU 32 13 EAST COAST
TUAH WIJAYA SDN. BHD. 45 13 SOUTH
IKTISAD INDAH SDN. BHD. 57 13 SOUTH
RESORTS WORLD TOURS SDN. BHD. 43 13 EAST COAST
ZUCO SDN. BHD. 48 14 NORTH
RANGKAIAN MEWAH SDN.BHD. 46 15 SOUTH
K.L. – TG. BIDARA EKSPRES S/B 53 15 SOUTH
NAZA EKSPRES SDN. BHD. 53 15 SOUTH
NAEILA EKSPRES SDN. BHD. 59 15 SOUTH
CINTA BARU EKS. SDN. BHD. 1 16 NORTH
WARISAN MESRA SDN. BHD. 1 16 EAST COAST
PANTHER EKSSPRES (LB) SDN. BHD. 29 16 NORTH
SELAT KERIS SDN. BHD. 41 16 NORTH
KAMTAR OMNIBUS CO. SDN. BHD. 3 16 SOUTH
ANEKA JASARAMAI SDN. BHD. 8,9 17 SOUTH
SRI MAJU SARATA EKSPRES S/B ~ 17 NORTH
K.L. – ALOR SETAR EKSPRES S/B ~ 17 NORTH
MARZIN TRANSPORT SDN. BHD. 50 17 NORTH
EMAS EKSPRES (LB) SDN. BHD. 30 17 SOUTH
TG. MALIM – K.L. EKSPRES S/B 5 18 NORTH
HOSNI EKSPRES SDN. BHD. 33 18 SOUTH
PERKASA EKSPRES SDN. BHD. 47 18 SOUTH
SOONMIX SDN. BHD. 61 18 SOUTH
SANTERO SDN. BHD. 37 19 EAST COAST
TAIPING HOLIDAYS RESORTS 25 19 NORTH
LEN OMNIBUS CO. LTD. ~ 20, 21 STAGE BUS
THE SELANGOR OMNIBUS CO. BHD. ~ 22, 23 STAGE BUS

Estimated Bus Fares: (from Puduraya Bus Station)
Cameron Highlands – RM 16 (5 Hrs)
Ipoh – RM 12 (2.5 Hrs)
Johor Bahru – RM 20 (4 Hrs)
Kuala Terengganu – RM 30 (7 Hrs)
Lumut – RM 17 (4.5 Hrs)
Melaka – RM 10 (2.5 Hrs)
Penang RM 25 (5 Hrs)
Singapore RM 25 (5.5 Hrs)

Taxi
If you want to take a taxi out of Kuala Lumpur to long distance destination (often not faster than taking a bus) Puduraya bus station is the right place to get one. Taxis depart from upstairs at Puduraya bus station. Fares are negotiable, depending on the distance.

But the taxi won’t leave the terminal until it has four passengers. Malaysians use this service mostly only at peak travel periods, so you could be waiting for some time for a cab to fill up. Otherwise you’ll have to charter a whole taxi.

Estimated Taxi Fares: (from Puduraya Bus Station)
Bukit Fraser – RM 120
Cameron Highlands – RM 140
Genting Highlands – RM 60
Ipoh – RM 160
Johor Bahru – RM 240
Lumut – RM 200
Melaka – RM 140
Penang – RM 240

Remarks:
1. Taxis picking up customers from Puduraya bus station often charge an exorbitant sum – sometimes refusing to run the taxi meter but instead negotiate on rates (Try walking down the street to hail for a taxi instead). The taxi rate hits sky high after midnight.
2. There have been many cases of street crime, targeting foreigners in particular. Be careful especially when waiting for night coaches. So stay alert!

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60 Responses »

  1. Do not buy from transtar counter K9 at puduraya. I got cheated that it is transtar bus, but in fact it was some random malaysian bus. She even cheated me 10rm each ticket that i bought. she upsell pointing to a very good picture, but in fact it was not the bus that was taking us. also, let me choose to leave at 11, or 11.30 or 12. bought 11pm.. but had to wait till 12.30 to fill the bus then leave. very disappointing ride from Kl to singapore. AM not visiting that booth ever again. dishonest sales people

  2. Avoid Selat Keris Express at all cost. Selling tickets to Singapore (at RM39.00) when their buses stopped at Larkin Johor (usual ticket price RM30-31). Daily robbery. Probably run by a bunch of criminals.

  3. Daylight robbery

  4. I took Alisan Golden Coach from Singapore to KL last week, the bus quite new and comfortable.

  5. i think transnational is the surest way to get around malaysia. i visited the country late last year and visited places like johore bahru, langkawi, singapore and i always used transnational. the downside is i forgot a shawl in one of their buses and neva got it back

  6. I would like to voice out my thoughts about an agent of Arwana Travel and Tours SDN. BHD.
    The phone operator of that booth in pudu raya is. Rude. Lazy. AND definately UNfriendly. I called at about 6.00pm on the 3rd of November 2009 to enquire about the departure schedule from Kuala Lumpur to Lumut, instead of giving me the answer’s, he said in malay ” Saya tak tau. Saya tak mau buat (I dont know. I dont want to do it)” and hang out the line even before i could say anything.
    I was stunned and shocked on how rude the operator was. Not only that, he is embarrassing Malaysian’s reputation as a kind and polite comunity.

  7. Hi, any suggestion tour from Singapore to KLCC-Batu Caves-Malacca for 3D2N by bus. thanks

  8. Hi, Please try the Transnasional at http://www.transnasional.com.my.

    You can check online any purchase the ticket at selected Petronas Station. Hold a valid ticket before go to bus station else you may disappointed. I share with you the bad experience before and post the storey at following blog:
    http://david-healed.blogspot.com/2009_09_28_archive.html
    http://david-healed.blogspot.com/2009_09_29_archive.html

    Not worth to deal with gangster!

  9. am a tourist from Singapore and would like to make an official complaint. I bought tickets from Puturaya Bus Station counter 35 (Eskpress) for my trip back to Singapore for Sunday (27/12/09) 5pm (Bus no 9666), plAtform 22.The guy who sold me the tickets there told me that there was no problem getting on the bus back to Singapore and he gave us his mobile contact number just in case there was a problem.

    On Sunday, my friends and I waited for the bus from 5pm to 7.45 pm. There were no bus. I called up the guy’s mobile number and he told me the bus 9666 was no picking us up as the bus has left. I was so angry and i told him that i have been waiting since 5 pm and there was no such bus leaving. He told me to go up to the counter and ask the counter staff what happened..
    I went up and ask her what happened and she told me that bus number 9666 is already downstairs, i went down again and again i saw no such bus. I called up that guy again and told him what happned , he told that there was 2 more bus numbers 5001 and 8613 will be coming to pick us up, we waited again for another hr, again no such bus came.. At about 7.45 pm, there was a bus but alot of confusion as there were many tourist like us been stranded since morning. We were able to board the bus, we were so happy. 10 mins to the journey and in the middle of the road, the ticketing officer in the bus said that the bus we were in cannot bring us back to Singapore.. He told us to disembark and said there was another bus coming to pick us up back to Singapore.. We waited for again 15 mins.. In my anger, i called up that guy and he told me to call his boss (Apai – 0169109888). I called and asked him what happened. We wanted our refund back of 50 Ringgit. he told us that he can only pay as back 10 Ringgit, if we do not accept the 10 ringgit and wanted the 50 ringgit, we were to leave the bus straight away.. Again, we boarded another bus.. the story doesn’t end here…

    At about 3 am, the bus driver stopped us at larkin and told us his bus again doesn’t go back to Singapore… Can i know? KL is the capital of Malaysia, why is there such a thing happening.. I would like the authorities to give me an explaination straight away..

    Denise Vanessa Ho Soo Lin
    (Singapore)

  10. Hi all,

    I’m one of the victim in belowmentioned incident.

    This is rather dissapointed, what are they trying to prove? Malaysia is full of DECEITFUL??? wat a negative impression given to tourist??!!!

    From an initial departing time at 5pm, delaying until 7.45pm yet still we have to find a way to sneak up to the bus because of the person incharge was stopping us from boarding the bus even we are holding a bus ticket, HOW RIDICULOUS. we are not getting what we are paying. A RM50 ticket is suppose for a VIP bus with 24 seats and we end up taking a bus with 42 seats. This is not about MONEY but FAIRNESS and the right as a consumer.

    The company does not even take any initiative too look into the frustration, the tiredness, the anger, the worries and fear on us. The boss, Apai – 0169109888, was obviously sleeping as i could not reach him on the phone when I tried to call him at 3am from Larkin.

    Guess what, we were reaching Singapore at about after a series of nonsense and we are reporting to work in a couple hours later.

    As a Press Media, I think this is your responsibility to releasse the news to the public to avoid such a ridiculous incident to happen again, it does really lead to unneccessary stress, physical and emotional ill.

    This is really a night mare for us!!!!!

    Please feel free to clarify further.

    Frustrated,
    Vannas Lee

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