Then, we have to wait for the next bus WRV2431 at 3pm, and our seats are all being arranged again, which is very annoying…upon boarding the bus, I personally asked the in-charge person at the bus door that if I could still sit at my designated seat? And she confirmed yes. Soon enough, we were in the situation of having 2 persons with the same seat numbers. When confronted the in-charge again, he just shrugged and said “this is a 3pm bus, whoever is with the 215pm has to give priority to the 3pm bus passenger.

Upon arriving at the KL Nice station, immediately I went up and complain about what had happen. They ask me to fill up a form, and that’r all! i ask the person to call the person in charge immediately for a reason, and they are just too scare to talk but pass the phone to me and talk, upon explaining the whole inccident again to the person on the phone, she, named Mervinda casually says, ya just email us the inccident and we will forward it to the HQ…after 3 days still no news from them…until I call them again to check…cox this kinda POOR service in Malaysia are definetly very pathetic, and we just have to do something to them! Its customer and consumer right!! But until today, still no news were given, and I will still go on complaining until I get a reasonablt explain and reimbursement as I am the member of the NICE bus, stated there, i the bus didnt depart on the time scheduled, we will get reimburse…however after all the bull and shits….nothing were promised!