Comments on: Konsortium Express Bus

By: VV

VV — Sun, 04 Apr 2010 12:03:16 +0000

My cousin’s wife died in an accident involving Konsortium bus. The company has many issues but as usual, VIP owners cover it up. It was reckless driving that caused the accident, the driver was issued a summons an hour before the accident happened for reckless driving, after getting the summons, he got angry and drove even worse. It ended with the death of my cousins wife and many other injured. The bus driver was able to run away. I repeat, stay away from this company.

By: neil melhuish

neil melhuish — Wed, 03 Feb 2010 04:40:39 +0000

Ihave read with interest the comments on this site.as an expat that has used the Konsortium service i am surprised to hear these negative reports.Maybe i was just lucky,but on the numerous trips we have taken,i have to say i did not experience any of these problems.The drivers on the whole were courteous and helpful.Yes the drivers exceed the speed limit,and have no doubt a tight schedule to adhere to.The buses tend to be comfortable although several times the dvd equipment developed some audio problems.There can be difficulties on alighting at Pudaraya,as the station is seriously congested.To counter this, it is essential to arrive early in order to locate the relevant bus.

By: JOOHYUNG

JOOHYUNG — Mon, 14 Dec 2009 15:10:49 +0000

I want to share this terribly horrible experence with Konsortium bus today!

My bus was from Klang to Singapore at 9.30am..On the way to Singapore, there were several stops until JB and after that Malaysia immigration and Singapore immigration. The bus driver was supposed to wait in platform in Singapore immigration, but when i came out, there was NO BUS and i was waiting another 30mins outside, still NEVER COMEBACK. I wasn’t even late!! I finished all procedure in 5-6mins and came out!!!!

I WAS NOT THE ONLY ONE WHO MISSED THE BUS BUT EVERYONE ELSE!!! BUS HAS DISAPPEARED WITHOUT INFORMING US.

The driver didn’t even inform us whether we need to transfer to another bus or something..and even if he told us, still this konsortium bus has to take us to Beach Road in Singapore!

In the bus, there were me and 5 philippino aunties group only when we reached singapore immigration. I think that’s why driver was jst disappeared, which means he looked down us so bad! We were so pissed off and called up to Malaysia office but that lady said she doesn’t knw number of driver and her attitude didn’t seem to interested in this issue! I cannot believe THIS HORRIBLE IRRESPONSIBLE SERVICE even in this considered big company… I’m so not going to use this company again so are all my friends..

YOU SHOULD APOLOGIZE TO US AND GET US REFUND.

By: Weekly Traveller

Weekly Traveller — Mon, 02 Nov 2009 05:38:22 +0000

Talking about cheating…the following is another way of cheating.

I asked for the regular 3.30 31st November 2009 bus from KL to Singapore and I was told they do not run at that time anymore. Imagine, I have relied on this 3.30 bus weekly for at least the last 5 weeks and suddenly without notice they said tiada lagi!

However, there is one scheduled to run at 4.15 pm…. that’s good, so I paid RM39.00 and waited until 5.05 for it to move. On my enquiry, I was told that it was a 5 pm bus and there is not such thing as a 4.15 bus…the ticket seller tipu la!

By the way, the Konsortium Bus seems to have a problem with turning on their Video. Everytime I asked they would say rosak la!

Most disappointing… I actually praise the Konsortium Bus services the week before and all that they stand for is now out of the window.

By: mala

mala — Mon, 14 Sep 2009 11:06:43 +0000

I was about to send the consumer association or the government department a complaint letter as when i bought a konsurtium ticket back to penang which should cost RM27 but was sold at RM35 at first then at RM36 and now at RM37.50.Which one is the right amount to pay for the tickets?

then it is so bad that when i went onto the bus , it was not konsurtium. then we should give back our tickets to the guy who will then give us another ticket which written the name of the bus company which was not KONSURTIUM. and the price written on the ticket was RM36!

bull shit! a company which cheats!

By: Nestor Oscillada

Nestor Oscillada — Mon, 24 Aug 2009 06:49:20 +0000

How i can get my small dark brown note book left at the back seat things carrier. I was sitting at no 17, so must be at my front. The cleaners must have found it and sure
nothing is there but some receipts the mos important was some data i took from Sungklha. The number of the Lonsortium Bus Express left Hat Jai 7 pm August 20, 2009 reach Pudaraya at 4 am 21 August 2009.

Please asked the Driver or conductor if the cleaners found it. I can be conatacted to
my email address neoscillada@tanjungofshore.com.my
My hand phone number is : 0129 9312074

Thnak you,

By: TH

TH — Sat, 22 Aug 2009 13:06:18 +0000

Konsortium should improve on customer service in Penang. Nowadays you buy konsortium ticket but end up changing to grassland coach. Feel cheated. Might as well we book grassland (if wanted).

By: looney baby

looney baby — Fri, 26 Jun 2009 02:55:41 +0000

i’m realy agree with sape2ler,khang, worry man n horhapiz. evry week il back to my hometown jb from puduraya. the services very shit, bad customer service, damn punctuality. n so many scary, bad xperience wth them, n what the hell they wan us to chnge to anthr bus, i feel like goat when they said goto platform xx, then at the platform other staff said your bus not here, overthre, until 2 3 hours we try found the bus and finally they said the ticket is not ours. what the fuck man! if im do the mistake, impossible nears to 10 people gt da same ticket. then because tht reason they give us anothr hell bus and take time 8 hours to reach jb…
sometimes very bad to me when anther bus sold out their tckt n have no choice il use ths cmpny srvce,

now im realy satisfied with transnasional n causeway link. sometimes customers just 3 people includ me , driver stil puntual with the time,

im nvr evr use this company serce again, konsortium will thnk they must entertain n attract their customer…..

By: Mrs Kif

Mrs Kif — Mon, 15 Jun 2009 03:18:39 +0000

I’m planning to go kuantan and have been looking for executive coach. I had been calling konsortium @ beach road on their coach service. Its a blessing that I read thru those comments. So i better stay off with this company. many comments on the speed limit…..tis is damn scary !!!
I agreed that konsortium’s service at sun plaza is bad. i had gone to their office to make some enquiry, well they just don’t simply entertain you. no wonders their office has less or no customers.

By: pktan

pktan — Fri, 08 May 2009 06:25:20 +0000

hah, just saw the video. that’s really FAST!