Comments on: Grassland Express Bus

By: Roy

Roy — Tue, 27 Mar 2012 20:19:48 +0000

Yesterday 27/3/12, I had took the grassland express from Singapore golden mills back to K.L berjaya times squre.. I was very enjoy during the journey back to k.l, because the driver and his assistant is very polite and helpful..the bus plate no. was PFF1991.
GOOD JOB for both of them~

By: Muraly

Muraly — Fri, 23 Apr 2010 04:32:13 +0000

Hello Everyone , I have use this bus service many many times , Thank god so far very good.I will still use their service.If all this “xxxx” is true can Grassland please do answer some of the questions ,then the regular people will be convensed.

Thanks.Yours Muraly.

By: Frequent Flyer

Frequent Flyer — Mon, 14 Dec 2009 01:35:34 +0000

Dear GlassLand Singapore Tour Company; Manager Director; Tour Marketing Manager; Tour Sales Director;

Please wake up!!!!! This is the wake up!

So many complaints about yout staff performance and service standard in Kuala Lumpur, Perak, Singapore.

Do you think you reserve a seating place in tourism industry in Singapore ?????

Do something about your service.

Don’t let all your customers and tourist in Singapore Became the next victims of your staffs and bus contract staffs (in Malaysia)

Dear all passenger

Thank you for your feedback.

Before other new victims get Glassland bus tickets.

You may lauch your comment to Singapore consumer organisation or Singapore tourism board about the poor service which not justifier with the money value.

By: Jacelyn Lim

Jacelyn Lim — Mon, 23 Nov 2009 07:58:01 +0000

I’m very fed up and disappointed with the service of Grassland Coach at Beach Road Singapore.

I’ve booked 7pcs bus tickets from Golden Mile Complex (Singapore) to Pantai Remis (Malaysia) on 20/11/2009. The date return is 22/11/2009.

When I called to confirm the tickets on 22/11/2009, the staff inform me that they have sold 3pcs tickets to others passengers. Why they can sold the 3pcs tickets directly without call to ask our permission since I’ve booked.

Fortunately I got called to ask about the tickets confirmation, otherwise all my family members cannot go back at the same time.

I have given the staff mobile number, why they didn’t call to ask whether we still need the tickets?

So disappointed with their attitude and service.

Finally I cancelled the 4pcs tickets at Grassland and buy the 7pcs tickets Boon Lay Konsortium Coach.

Grassland staff please ask customer permission before selling the tickets.

By: Ray

Ray — Tue, 10 Nov 2009 10:13:54 +0000

I was about to book tickets to go to S’pore using Grassland bus,
but after reading so many negative comments about it’s services,
i think i am going to find other alternative.

By: Rakesh Samar

Rakesh Samar — Sun, 25 Oct 2009 08:45:32 +0000

read so many negative comments and would not use this during my proposed visit on 10th Nov 2009. The company should be replying to this and should make corrective measures

By: kloh

kloh — Thu, 03 Sep 2009 06:51:47 +0000

Wanted to try this bus but after reading through the comments, I have to think twice. Very bad impression la….

By: bebe

bebe — Tue, 02 Jun 2009 18:23:23 +0000

since last time horrible accident happened at johor, I not dare to take grassland bus anymore

By: sweetie

sweetie — Fri, 29 May 2009 12:58:30 +0000

I’m very suprised & feel disappointed to see so many bad comments about grassland. I think above-mentioned company should have to do something to get improvement.

Regards

By: mahil

mahil — Wed, 13 May 2009 09:06:15 +0000

It’s so scared to use grassland service when there is too many complain…what say u people ??