Visitors to the KTMB booth during the 27th MATTA Fair from 13 to 15th March will also be able to purchase intercity rail tickets to and from any destination serviced by KTMB at a 25% discount.

Can we use the e-Ticket Online Booking Facility to book just any train?
The e-Ticket Online Booking Facility can be used to purchase tickets for express train only

How can I use the e-Ticket Online Booking Facility?
You can access the Online Booking page https://intranet.ktmb.com.my/e-ticket/login.asp

What is the advantage of using e-Ticket?
a. Ticket at finger tip
b. No queue
c. Self checking transactions
d. Accumulated km for loyalty program/customer
e. Card credit only

Can I book and purchase tickets for other passengers although I’m not the one traveling?
YES, you can book and purchase tickets for other passengers. All you need is to enter their contact details and personal information (details of guest traveling) in the correct fields. Please ensure that the details are accurate to avoid any inconvenience for the passenger.

Online Booking – Online User Registration and Login

Do I need to register to access e-Ticket?
a. No, if only to view information e.g timetable
b. YES, if you want to purchase a ticket

Why should I register as an Online User?
As a Registered User, you will be able to create and save your profile of your travelers and contact details online. These are such as your travelers’ names, passport or IC details, contact numbers, address. For your added security, please note that we do not save your credit card details online.

Do I need to register as an online user each time I book and purchase online?
Registration is done only once – the first time you wish to book and purchase online. Then, all you need to remember is your Username and Password to login again for future bookings.

Do I have to log in each time I access the e-Ticket Booking site?
You only need to log in at the point you wish to purchase online.

What happens if I forget my password?
There is a password recovery function in our Online Booking Facility. Just click “Forgot Password?” and follow the instructions. Your password will be automatically sent to your email.

Online Booking – General Troubleshooting

Why can’t I see ALL the trains to my selected destinations online?
The e-Ticket Online Booking facility only displays trains with available that match your search requirements.

Can I purchase an open dated ticket online?
No, you must have a confirmed departure and return date to be able to book and purchase tickets online.

What is the maximum number of seats that I can book and purchase online?
You may book up to a maximum of 4 seats online per transaction. If your travelling party exceeds the maximum number of passengers, you may either make a multiple booking online or make your booking through our Call Center at 03-2267 1200 email us at callcenter@ktmb.com.my or contact our nearest KTMB Ticketing Counter.

What is the cut off time for online bookings and purchase?
For itineraries that may be fulfilled by electronic tickets, you may book and purchase online within a minimum of 48 hours before the scheduled departure time of the trains.

If I have made a booking through traditional channels (i.e. through a travel agent or at the KTMB ticketing offices), can I view my itinerary online?
No, you will only be able to view the itinerary of ticket bookings made online. However, you may enquire about your itinerary via our Call Center at 03-2267 1200.

Can I make a booking for one cabin for one person?
No. However you may either make your booking through our Call Center at 03-2267 1200 or contact our nearest KTMB Ticketing Counter.

Can I make a booking for any concession, discount or promotion?
No concession, discount or promotion tickets will be applicable

What is minimum amount booking via e-Ticket?
Minimum amount for each transaction should be at least RM/SGD20.00.

Online Booking – Ticketing Procedure

What should I know before purchase a ticket?
a. Origin
Location Code and Name of the Origin Station.
b. Destination
Location Code and name of the destination station
Tickets from Singapore (for short distance) can be purchased if the destination is from GEMAS onwards.
c. Journey date
Date of travel / Traveling Date
d. Train
List of train available based on the origin and destination
e. Train Type/Coach Type

Day Train – Seating only (aisle/window)
Coach Type
1. Aircond First Class (AFC)
2. Aircond Second Class (ASC)
3. Aircond Economy Class (AEC)

Night Train – Seating and bed
Coach Type
1. Aircond First Class (AFC) – seating
2. Aircond Second Class (ASC) – seating
3. Aircond Economy Class (AEC) – seating
4. Aircond Day Night First Deluxe (2 pax per cabin)- Upper and Lower berth (ADNFD)
5. Aircond Day Night First (2 pax per cabin) – upper and lower berth (ADNFB)
6. Aircond Day Night Second (40 pax per coach) – upper and lower berth (ADNS)

f. Coach
i. Label – Coach Label e.g L1,FG,E1,E2
ii. Slot No as a Seat No
g. Fare

Tickets for travel from any train stations within Malaysia to Singapore and return will be charged in RM currency. Similarly single or return journey ticket from Singapore to any stations within Malaysia will be charged and payable in SGD denomination.
Our advised you to purchase for e-ticket single journey tickets, if travel is for Singapore – Sentral KL and return Singapore as shown here:-
SINGAPORE TO SENTRAL KL = SGD
Return
SENTRAL KL TO SINGAPORE = RINGGIT MALAYSIA.(To be Purchased at any KTMB Station, excluding Singapore Station).

How do I collect my tickets?
You may print tickets through this web-site from your PC printer for use as valid travel tickets. e-Ticket print out is VALID TRAVEL TICKET. No need to approach the counter anymore for further clarifications. Board the train with it.

What is Reference ID & Ticket ID?
If your transaction complete, you will have Reference Id & Ticket Id

How do I collect my tickets if I don’t have printer at home?
If you don’t have printer, you should write down the Ticket Id and Reference Id. Just show your Ticket Id or Reference at any nearest KTMB Ticketing Counter. They will print the ticket for you.

Can I reprint my ticket?
Yes. You can reprint your ticket, but you must have Reference ID or Ticket ID at your home or nearest KTMB Ticketing Counter.

If I lost my ticket, how will I get a ticket?
You are responsible for the safekeeping of your ticket. If a ticket is lost or stolen and you can provide the reservation reference ID, we may replace the ticket for an additional administration charge. Other than this, we will not replace lost, stolen or mislaid tickets, nor refund their cost.

Online Booking – Ticket Changes & Cancellations

Can I make changes to my ticket itinerary after payment and confirmation?
For changes to ticket itineraries, please call our Call Center at 03-2267 1200 or contact your nearest KTMB Ticketing Counter.
Change on travel date and/or time of departure and/or class is allowed once and subject to the following conditions :-

a. Changes is made more than 24 hours before time of departure
b. If upgrade to higher class will subject to the payment of difference fare
c. If downgrade or lower class the difference in fares will not be refunded
d. Amendment to travel date and/or time of departure will not be allowed if a changes in class have been made or vise se verse
e. Ticket (s) which have been change on date and/or time of departure and/or class is entitled 50% refund if cancelled before the time of departure.

How do I make a cancellation if I have purchased a ticket online?
For cancellations, you will need to call our Call Center at 03-2267 1200 or contact your nearest KTMB Ticketing Counter

a. 100% refund if train cancelled, train delayed more than 2 hours from the time of departure and ticket(s) is cancelled before the train departure
b. 75% refund if ticket(s) is cancelled more than 72 hours before time departure
c. 50% refund if ticket(s) is cancelled less than 72 hours before time departure
d. No refund if tickets(s) is cancelled after time of departure

If I have made a cancellation, how will I get a refund?
For refunds, you will need to visit the nearest KTMB Ticketing Counter and the appropriate refund amount will be credited to the credit card, which you used to purchase your ticket online. The amount of your refund will be governed by the fare rules of your ticket. If you have any problem please call/e-mail our Account Station Unit Mr S.Pasupathy at +603-22798858 or email pasupathy@ktmb.com.my

Online Booking Enquiries

For other enquiries on bookings, please contact our Call Center at 03-2267 1200 callcenter@ktmb.com.my or contact your nearest KTMB Ticketing Counter.

** Information from KTMB

The schedule is as follows:

From Sentul to Batu Caves
7 – 8 February 2009:
First Train 9.00 a.m
Last Train 3.55 a.m
Train Frequency every 50 minutes

8 – 9 February 2009
First Train 5.35 a.m
Last Train 2.25 a.m
Train Frequency every 50 minutes

From Batu Caves to Sentul
7 – 8 February 2009:
First Train 10.00 a.m.
Last Train 4.20 am
Train Frequency every 50 minutes

8 – 9 February 2009
First Train 6.00 a.m
Last Train 2.50 a.m
Train Frequency every 50 minutes

For tourists and devotees from Ipoh who would like to joint the festivities in Batu Caves, KTM Berhad will provide two extra services for its (Kuala Lumpur – Ipoh – Kuala Lumpur Shuttle) on 7 and 8 February 2009. Extra service from Ipoh will depart at 4.35 am while the train from Sentral KL will depart at 5.30 am.

In addition to the special Thaipusam train services, KTMB Berhad will also provide 36 additional KTM Komuter services which will commence after normal operating hours from 7 to 9 February 2009.

The schedule is as follows:

Rawang – Sentral KL – Rawang
From Rawang – 1.35 am
From Sentral KL – 4.22 am
Every 60 minutes

Seremban – Sentul – Seremban
From Seremban – 1.05 am
From Sentul – 4.10 am
Every 30 minutes

Pelabuhan Klang – Sentul – Pelabuhan Klang
From Pel. Klang – 1.05 am
From Sentul – 3.55 am
Every 30 minutes

Members of the public are advised to purchase the special Thaipusam Integrated Ticket (comprising KTM Komuter return ticket and special Thaipusam train ticket) at these stations to avoid long queues at the ticketing counter on their return journey:

* Seremban;
* Bangi;
* Kajang;
* Sungai Buloh;
* Rawang;
* Petaling;
* Subang Jaya;
* Shah Alam;
* Klang;
* Pelabuhan Klang;
* Sentral KL; and
* Nilai

For more information please contact KTM Call Centre at 03-2267 1200 (7 am – 10 pm).

The first shuttle train leaves Singapore at 8.15am and will arrive Kluang Station at 10.53am. The Singapore-bound train, meanwhile, leaves Kluang at 11.25am and will arrive Singapore at 1.55pm. The fare starts as low as RM3.

The shuttle will stop at seven stations, which are:
1. Rengam
2. Layang-Layang
3. Kulai
4. Kempas Baru
5. Danga City Mall
6. Johor Bahru
7. Woodlands

This shuttle will provide convenient and reliable connecting services to most popular tourist destinations such as Lambak, Belumut Hill and not forgetting, Kluang Railway Station which serves one of the best coffee and kaya bun in Malaysia. No visitors to Kluang should miss this favorite local dish that is available 7.00am – 12.00noon and 2.30pm – 6.00pm daily.

KTM Online Booking Guide | KTMB Malaysia Map

At the border of Padang Besar you have to leave the train with your baggage. After the checkpoint you will travel further to Hat Yai with the same train, terminating in Bangkok. The travel­ling time between Hat Yai and Bangkok is estimated at 16 hours.

Country: Travel to Thailand from Malaysia
Immigration and Customs Examination by Malaysia/Thailand Authorities at Padang Besar Station

- Passengers will disembark from train and check into gate 6 for immigration clearance by Malaysia Immigration

- Arrival/Departure form has to be completed by passengers before Immigration of Thailand permits the clearance

- Customs check will be conducted by Thailand Custom on board of the train once train has pass through the border line

Country: Travel from Thailand to Malaysia
Immigration and Customs Examination by Thailand/Malaysia’s Authorities at Padang Besar Station

- Train will stop at Padang Besar station for passengers to do an immigration clearance conducted by Thailand Immigration. Passengers have to disembark from train with their luggage and proceed to gate no 4.

- Malaysia Immigration requires a completion form of IMM 26 (Malaysia Arrival Card) by foreign travelers; this procedure is exceptional for Malaysian travelers.

- Passengers will undergo a Customs examination before they embarks into train

Penang (Butterworth) – Bangkok
Ekspres Antarabangsa / International Express: 1420 (+8GMT) Depart – 1250 (+7GMT) Arrive
Price:

Bangkok – Penang (Butterworth)
Ekspres Antarabangsa / International Express: 1420 (+7GMT) Depart – 1330 (+8GMT) Arrive
Price:

< International Express Train route and fare >

** Take note that the arrival / departure time is according to the Malaysia and Thailand local time. The difference is 1 hour (add 60 minutes for Malaysia time). Malaysia +8GMT, Thailand +7GMT.

Stations served
Thailand: Bangkok, Huahin, Chumphon, Surathani, Hatyai
Malaysia: Padang Besar, Arau, Alor Setar, Sungai Petani, Bukit Mertajam, Butterworth (Penang)

Related KTM Intercity Train Guides:

• KTM Train Routes Guide
• KTM Intercity Train Route / Timetable / Fare

KTM Online Booking Guide

There are two Day Express trains namely Ekspres Sinaran and Ekspres Rakyat and four Night Express trains namely Senandung Malam, Senandung Langkawi, Ekspres Wau and Ekspres Timuran.

The Malaysia KTM intercity train network consists of two main lines:

WEST COAST LINE / NORTH SOUTH LINE

The West Coast line runs from Padang Besar on the Malaysia-Thailand Border in Perlis (where it connects with the State Railway of Thailand’s network) to Singapore via Butterworth, Penang (for connections to Penang) and Kuala Lumpur. It is called the West Coast line because it serves the West Coast states of Peninsular Malaysia or the North South line because it connects all the way from Singapore to Padang Besar.

KTM Intercity Train Route / Timetable / Fare

EAST COAST LINE / JUNGLE RAILWAY

The East Coast line runs between Gemas in Negeri Sembilan and Tumpat in Kelantan. Gemas is the rail junction between the West Coast and East Coast lines. Like the West Coast line, it is called the East Coast line because it serves two of Peninsular Malaysia’s East Coast states, namely Pahang and Kelantan. In fact, it does not run along the coast at all and only meets the South China Sea when it terminates in Tumpat. It runs through the interior, often through deep jungle, thus earning the nickname “Jungle Railway”. Terengganu is the only state in Peninsular Malaysia not served by the railway network.

KTM Intercity Train Route / Timetable / Fare

There are also several branch lines – between Kuala Lumpur and Port Klang, Batu Junction and Batu Caves, Bukit Mertajam and Butterworth, Tapah Road and Teluk Intan, Kempas and Tanjung Pelepas, Kempas and Pasir Gudang, and between Pasir Mas and Rantau Panjang.

Tips

1) Plan your journey
- Leave your house early in order to avoid any distraction in order for you to arrive
at station. Be at station 30 minutes EARLY before train departure to avoid any
miss trip. Alert to the announcement calling for passengers to be ready for embarking.

2) Check your travel details at ticket
- Ensure your journey date, time of departure, origin, destinations, coaches,
no of passengers is correct before you leave the counter.
- Kindly AWARE the time of train departure, as since 20th September 2008, there
are slight changes in timing that involves few trains to/or from South, North and
East Coast

3) Safety measure taken at platform and on board train
At platform:
a) Comply with all instructions given by Train Duty Officers at platform
b) Do not chase trains while train is in motion
c) Watch your steps and gaps between train and platform
d) Stay behind the yellow line

On board train:
a) Do not open the train entrance door while train is in motion
b) Avoid standing at the door and smoking is prohibited in the air-conditioned coach
c) Kindly ensure the safety of your children at all times during the journey
d) Ensure your belongings and luggage is safe with you

(all tips provided by ktmb)

Related KTM Intercity Train Guides:

• KTM Intercity Train Route / Timetable / Fare
• Singapore – Kuala Lumpur KTM Train Route

KTM Singapore – Kuala Lumpur

SINGAPORE – KUALA LUMPUR KTM TRAIN

3 Trains service the Kuala Lumpur – Singapore – Kuala Lumpur route each day. There’s a choice of 2 modern air-conditioned daytime trains or an overnight sleeper. KTM Singapore Station is in Keppel Road in East Singapore, nearest MRT station is Tanjong Pagar. The Kuala Lumpur KTM station is KL Sentral.

NOTES ON CUSTOMS & IMMIGRATION PROCEDURE

Traveling out from Malaysia requires passenger to abide a clearance procedure conducted by customs and immigration of the country which they are visiting.
Below is the guideline in regards to the customs and immigration clearance for passengers to take note when they travel by train:
i. Immigration Examination by Malaysia’s Authorities at Johore Bahru station

- Announcement will be made to notify passengers to prepare their legal documentation such as passport and White Card upon approaching Johore Bahru station for immigration examination that will be doing on board the train.

- Passengers are advised to sit at their own seats during examination is taking place

- Customs and Immigration Examination by Singapore’s Authorities at Woodlands station

- Passengers have to disembark from the train with luggage and belongings upon arrival at Woodlands station for Custom and Immigration checks.

- Passengers will be guided ahead to waiting hall by Singapore’s Police at the Immigration Office until entire train’s passengers are cleared of the check.

- Passengers are advisedly to get back to their respective coaches and the train will proceed to Tanjong Pagar station as a final station to Singapore.

- Tanjong Pagar station is also a valid entrance station for any return journey from Singapore to any destinations.

Singapore – Kuala Lumpur (KL Sentral) KTM
KTM Intercity Train Route / Timetable / Fare

Note: Departure from Singpore, the tickets will cost SGD instead of RM ( 1 SGD = 2.3 RM ). If time is not an issue, the better alternative is to take a bus to Johor Bahru train station (beside the Johor Bahru Immigration), and use RM to purchase the ticket.

Johor Bahru – Kuala Lumpur Departure time
KTM Intercity Train Route / Timetable / Fare

Kuala Lumpur (KL Sentral) – Singapore KTM
KTM Intercity Train Route / Timetable / Fare

Cabin class available for Trains
Ekspres Rakyat: Premier Class Sits, Second Class Sits, Economy
Ekspres Senaran Petang: Premier Class Sits, Second Class Sits, Economy
Ekspres Malam: Sleeper bunks are only available for the overnight train service. Class available: Premier Night Deluxe, Standard Night, Second Class Sits, Economy

PREMIER NIGHT DELUXE

Only available for Ekspress Malam. Premier Night Deluxe Fare

Each cabin is equipped with an individual controls for lighting, shower and toilet facilities, hair dryer, television set and baggage rack. Room amenities such as soap, towel, shaver, toothbrush and toothpaste are also provided.

Upper deck and lower deck. Lower deck can be folded up so that it forms a chair for 2. Pillows and blankets provided. A simple packed meal, served in your compartment, is included in the fare.

There is also a special rate for those travelling single and require one cabin to himself/herself. At only RM180 for the Stesen Sentral Kuala Lumpur – Singapore route, you can spend the travelling hours in comfort and complete privacy.

STANDARD NIGHT

Only available for Ekspress Malam. Standard Night Fare

Shared toilet located at the end of coach. Both upper and lower decks come with personal light at the side of the bunk. Lower deck has more space compared to the upper deck. Pillows and blankets provided.

PREMIER CLASS SEATS

Premier Class Seats Fare

Large seats. Free Drinks on board the train. Toilets located at end of the coach Television located at both end of coach.

SECOND CLASS SEATS & ECONOMY

Second Class Seats & Economy Fare

Not much difference between these two. Seats are a little smaller compared to Premier Class seats. Toilets are located at the end of the coach.

Pictures from KTMB Railway Fan Club

Related KTM Intercity Train Guides:

• KTM Train Routes Guide
• KTM Intercity Train Route / Timetable / Fare

KTM INTERCITY TRAINS

This page is interlinked with KTM Train Routes guide page, refer to that page for more information on the intercity train routes.

KTM Online Booking Guide | KTMB Malaysia Map

KTMB MALAYSIA MAP

Seats Availability

To check Seat Availability for all trains
KTMB Seat Availability
*updated every hour!*

KTM Intercity Timetable

1 / 2 – EKSPRES RAKYAT
BUTTERWORTH – WOODLANDS CIQ – WOODLANDS CIQ
Timetable

10 / 11 – EKSPRES SINARAN UTARA
SENTRAL KUALA LUMPUR – BUTTERWORTH – SENTRAL KUALA LUMPUR
Timetable

12 / 13 – EKSPRES SINARAN SELATAN
WOODLANDS CIQ – SENTRAL KUALA LUMPUR – WOODLANDS CIQ
Timetable

14 / 15 – EKSPRES SINARAN TIMUR
WOODLANDS CIQ – TUMPAT – WOODLANDS CIQ
Timetable

18 / 19 – MALAYAN TIGER
JB SENTRAL – TUMPAT – JB SENTRAL

20 / 21 – SENANDUNG LANGKAWI
SENTRAL KUALA LUMPUR – HAT YAI – SENTRAL KUALA LUMPUR
Timetable

22 / 23 – SENANDUNG MUTIARA
SENTRAL KUALA LUMPUR – BUTTERWORTH – SENTRAL KUALA LUMPUR
Timetable

24 / 25 – SENANDUNG SUTERA
WOODLANDS CIQ – SENTRAL KUALA LUMPUR – WOODLANDS CIQ
Timetable

26 / 27 – SENANDUNG TIMURAN
WOODLANDS CIQ – TUMPAT – WOODLANDS CIQ
Timetable

28 / 29 – SENANDUNG WAU
SENTRAL KUALA LUMPUR – TUMPAT – SENTRAL KUALA LUMPUR
Timetable

9201 / 9202 – ET 01 PLATINUM
IPOH – SENTRAL KUALA LUMPUR – IPOH

9301 to 9317 – ET 21 to ET 17 GOLD
IPOH – SENTRAL KUALA LUMPUR – IPOH

9401 to 9404 – ET 51 to 54 SILVER
IPOH – SENTRAL KUALA LUMPUR – IPOH

9501 to 9506 – ET 616263646566 SILVER
IPOH – SEREMBAN – IPOH

KTM KOMUTER Timetable

Seremban – Rawang
Timetable

Rawang Seremban
Timetable

P.Klang – Batu Caves
Timetable

Batu Caves – P.Klang
Timetable

Tg Malim – Rawang – Sg Gadut – Seremban
Timetable

In Malaysia the train stops in Butterworth for a visit to the Spice Island of Penang. A checkered history of British, Malaysian and Chinese influence throughout time makes George Town colorful and diverse. From the people to the architecture, it’s a real melting pot of cultures. The visit by trishaw takes you from a Chinese clan house, impressive with its ornate, colorful and complex carvings, past Little India and the legendary Eastern and Oriental Hotel. This is a good opportunity to see a lot without walking in the stifling heat.

1. KLIA Express: non stop direct between KLIA and KL Sentral (28 minutes)
RM35.00 – Adult / RM15.00 Children
5.00am – 12.00midnite: Every 15minutes (every 20minutes during off-peak hours – 9.00am – 4.00pm, 10.00pm – 12.00midnite)

2. KLIA Transit: Putrajaya, Cyberjaya enroute to KLIA / KL Sentral(35 minutes)
RM12.50 – Adult / RM6.00 – Children
5.33am – 12.03midnite (departs every 30minutes)

Those using this service to get to KLIA can check in their baggage at the Kuala Lumpur City Air Terminal in KL Sentral. The city check-in service however is only available to those flying Malaysia Airlines, Cathay Pacific and Royal Brunei Airlines. You may also use of KLIA Ekspress check-in services even when holding a KLIA Transit ticket.

** If you arrive in KLIA after midnight, the only choice of transport out is by taxi (50% Surcharge from midnight to 6am).

Tip 1 (Finding ERL): From the departure and arrival halls, follow the signs for KLIA express. Take the glass lifts on the far side which has KLIA express stickers pasted on the doors. This is important as only this lift will take you to the correct side of the building on Level 1 where the ERL counters are.

Tip 2 (Saving Money): KLIA Transit offers some “money saving option”. The pivot point are the Putrajaya/Cyberjaya and Salak Tinggi stations. Getting off at either stations during your journey, burning 30 minutes, and hopping on the next train to come by will save you some spare change depending on where you’re coming from. If you’re going end to end, you’ll skim a good RM19.30 off the full fare. But this is not very convenient since you have to physically get off the train and purchase the tickets from the counter at the respective stations. However, if you have time to spare and would like to do some sight seeing on the side at the station locations, then this will be the way to go.