Can we use the e-Ticket Online Booking Facility to book just any train?
The e-Ticket Online Booking Facility can be used to purchase tickets for express train only

How can I use the e-Ticket Online Booking Facility?
You can access the Online Booking page https://intranet.ktmb.com.my/e-ticket/login.asp

What is the advantage of using e-Ticket?
a. Ticket at finger tip
b. No queue
c. Self checking transactions
d. Accumulated km for loyalty program/customer
e. Card credit only

Can I book and purchase tickets for other passengers although I’m not the one traveling?
YES, you can book and purchase tickets for other passengers. All you need is to enter their contact details and personal information (details of guest traveling) in the correct fields. Please ensure that the details are accurate to avoid any inconvenience for the passenger.

Online Booking – Online User Registration and Login

Do I need to register to access e-Ticket?
a. No, if only to view information e.g timetable
b. YES, if you want to purchase a ticket

Why should I register as an Online User?
As a Registered User, you will be able to create and save your profile of your travelers and contact details online. These are such as your travelers’ names, passport or IC details, contact numbers, address. For your added security, please note that we do not save your credit card details online.

Do I need to register as an online user each time I book and purchase online?
Registration is done only once – the first time you wish to book and purchase online. Then, all you need to remember is your Username and Password to login again for future bookings.

Do I have to log in each time I access the e-Ticket Booking site?
You only need to log in at the point you wish to purchase online.

What happens if I forget my password?
There is a password recovery function in our Online Booking Facility. Just click “Forgot Password?” and follow the instructions. Your password will be automatically sent to your email.

Online Booking – General Troubleshooting

Why can’t I see ALL the trains to my selected destinations online?
The e-Ticket Online Booking facility only displays trains with available that match your search requirements.

Can I purchase an open dated ticket online?
No, you must have a confirmed departure and return date to be able to book and purchase tickets online.

What is the maximum number of seats that I can book and purchase online?
You may book up to a maximum of 4 seats online per transaction. If your travelling party exceeds the maximum number of passengers, you may either make a multiple booking online or make your booking through our Call Center at 03-2267 1200 email us at callcenter@ktmb.com.my or contact our nearest KTMB Ticketing Counter.

What is the cut off time for online bookings and purchase?
For itineraries that may be fulfilled by electronic tickets, you may book and purchase online within a minimum of 48 hours before the scheduled departure time of the trains.

If I have made a booking through traditional channels (i.e. through a travel agent or at the KTMB ticketing offices), can I view my itinerary online?
No, you will only be able to view the itinerary of ticket bookings made online. However, you may enquire about your itinerary via our Call Center at 03-2267 1200.

Can I make a booking for one cabin for one person?
No. However you may either make your booking through our Call Center at 03-2267 1200 or contact our nearest KTMB Ticketing Counter.

Can I make a booking for any concession, discount or promotion?
No concession, discount or promotion tickets will be applicable

What is minimum amount booking via e-Ticket?
Minimum amount for each transaction should be at least RM/SGD20.00.

Online Booking – Ticketing Procedure

What should I know before purchase a ticket?
a. Origin
Location Code and Name of the Origin Station.
b. Destination
Location Code and name of the destination station
Tickets from Singapore (for short distance) can be purchased if the destination is from GEMAS onwards.
c. Journey date
Date of travel / Traveling Date
d. Train
List of train available based on the origin and destination
e. Train Type/Coach Type

Day Train – Seating only (aisle/window)
Coach Type
1. Aircond First Class (AFC)
2. Aircond Second Class (ASC)
3. Aircond Economy Class (AEC)

Night Train – Seating and bed
Coach Type
1. Aircond First Class (AFC) – seating
2. Aircond Second Class (ASC) – seating
3. Aircond Economy Class (AEC) – seating
4. Aircond Day Night First Deluxe (2 pax per cabin)- Upper and Lower berth (ADNFD)
5. Aircond Day Night First (2 pax per cabin) – upper and lower berth (ADNFB)
6. Aircond Day Night Second (40 pax per coach) – upper and lower berth (ADNS)

f. Coach
i. Label – Coach Label e.g L1,FG,E1,E2
ii. Slot No as a Seat No
g. Fare

Tickets for travel from any train stations within Malaysia to Singapore and return will be charged in RM currency. Similarly single or return journey ticket from Singapore to any stations within Malaysia will be charged and payable in SGD denomination.
Our advised you to purchase for e-ticket single journey tickets, if travel is for Singapore – Sentral KL and return Singapore as shown here:-
SINGAPORE TO SENTRAL KL = SGD
Return
SENTRAL KL TO SINGAPORE = RINGGIT MALAYSIA.(To be Purchased at any KTMB Station, excluding Singapore Station).

How do I collect my tickets?
You may print tickets through this web-site from your PC printer for use as valid travel tickets. e-Ticket print out is VALID TRAVEL TICKET. No need to approach the counter anymore for further clarifications. Board the train with it.

What is Reference ID & Ticket ID?
If your transaction complete, you will have Reference Id & Ticket Id

How do I collect my tickets if I don’t have printer at home?
If you don’t have printer, you should write down the Ticket Id and Reference Id. Just show your Ticket Id or Reference at any nearest KTMB Ticketing Counter. They will print the ticket for you.

Can I reprint my ticket?
Yes. You can reprint your ticket, but you must have Reference ID or Ticket ID at your home or nearest KTMB Ticketing Counter.

If I lost my ticket, how will I get a ticket?
You are responsible for the safekeeping of your ticket. If a ticket is lost or stolen and you can provide the reservation reference ID, we may replace the ticket for an additional administration charge. Other than this, we will not replace lost, stolen or mislaid tickets, nor refund their cost.

Online Booking – Ticket Changes & Cancellations

Can I make changes to my ticket itinerary after payment and confirmation?
For changes to ticket itineraries, please call our Call Center at 03-2267 1200 or contact your nearest KTMB Ticketing Counter.
Change on travel date and/or time of departure and/or class is allowed once and subject to the following conditions :-

a. Changes is made more than 24 hours before time of departure
b. If upgrade to higher class will subject to the payment of difference fare
c. If downgrade or lower class the difference in fares will not be refunded
d. Amendment to travel date and/or time of departure will not be allowed if a changes in class have been made or vise se verse
e. Ticket (s) which have been change on date and/or time of departure and/or class is entitled 50% refund if cancelled before the time of departure.

How do I make a cancellation if I have purchased a ticket online?
For cancellations, you will need to call our Call Center at 03-2267 1200 or contact your nearest KTMB Ticketing Counter

a. 100% refund if train cancelled, train delayed more than 2 hours from the time of departure and ticket(s) is cancelled before the train departure
b. 75% refund if ticket(s) is cancelled more than 72 hours before time departure
c. 50% refund if ticket(s) is cancelled less than 72 hours before time departure
d. No refund if tickets(s) is cancelled after time of departure

If I have made a cancellation, how will I get a refund?
For refunds, you will need to visit the nearest KTMB Ticketing Counter and the appropriate refund amount will be credited to the credit card, which you used to purchase your ticket online. The amount of your refund will be governed by the fare rules of your ticket. If you have any problem please call/e-mail our Account Station Unit Mr S.Pasupathy at +603-22798858 or email pasupathy@ktmb.com.my

Online Booking Enquiries

For other enquiries on bookings, please contact our Call Center at 03-2267 1200 callcenter@ktmb.com.my or contact your nearest KTMB Ticketing Counter.

** Information from KTMB

** Information from Tourism Malaysia

FEBUARY

Le Tour de Langkawi 2009
9 February 2009 Until 15 February 2009
Known as the greatest cycling event out of Europe, Le Tour de Langkawi features world’s top cyclists to compete against each other. Starting from the island, the race will encompass challenging routes along Peninsular Malaysia’s west coast, before it ends at Dataran Merdeka in the capital city.
Phone: 603 8996 0871/2
Fax: 603 8996 0859
Email: ltdl2008@tdl.com.my
Website: www.ltdl.com.my

14th Pasir Gudang International Kite Festival
16 February 2009 Until 23 February 2009
The windy season is back at Bukit Layang-Layang in Pasir Gudang for this exciting international event that sees competitive participations from England, Germany, United States, Ghana, Cape Town, Japan, China and ASEAN countries.
Venue: Johor
Phone: 607 251 3720 / 21 / 22
Fax: 607 251 5260

Kenyir Motorcross Championship
21 February 2009 Until 22 February 2009
Calling all race enthusiasts! Don’t miss this extreme sport event that attracts participants from Malaysia and around the world including Japan, Australia, Thailand, Philippines, Indonesia, Macau, Hong Kong, China, France, Austria, New Zealand and other countries. This great event takes place in the vicinity of Lake Kenyir, the largest man-made lake in Southeast Asia.
Venue: Pengkalan Gawi, Lake Kenyir Terengganu
Phone: 609 822 3100
Fax: 609 822 3104
Email: ketengah@ketengah.gov.my
Website: www.ketengah.gov.my/kenyir

Zoom! KK City Tourism Treasure Hunt 2009
21 February 2009 Until 22 February 2009
An annual event held in conjunction with the Kota Kinabalu City Day Celebration. Treasure hunters search the City high and low while getting to know places of interest in Kota Kinabalu and beyond. Everyone is welcome to join the hunt with attractive prizes to be won.
Venue: Kota Kinabalu, Sabah
Phone: 6088-521800 (DBKK) / 6088-211732 (Tourism Malaysia)

Langkawi Ironman Triathlon 2009
28 February 2009 Until 28 February 2009
Touted to be one of the world’s most renowned extreme sport events, the Langkawi Ironman Triathlon will witness more than 900 participants testing their mental and physical strength to the limit. Participants will have to compete in a gruelling 3.8 km swim, 180.3 km cycling race and 42.2 km marathon.
Venue: Langkawi, Kedah
Phone: 603 2692 3171/3050
Fax: 603 2692 9031
Email: srsgroup@tm.net.my
Website: www.ironmanlangkawi.com.my

Malaysian Grand Prix (GP) Sale 2009
28 February 2009 Until 5 April 2009
The Malaysian GP Sale is back! Make a beeline for shopping complexes nationwide as they offer irresistible bargains in conjunction with the annual Petronas Malaysian Formula 1 (F1) Grand Prix. Locals and foreign guests will be spoilt for choice as they enjoy tremendous bargains in this month-long sale.
Venue: ALL
Phone: 603 2698 1033
Fax: 603 2691 6122
Website: www.malaysiamegasale.com.my

MARCH

Photography Competition in conjunction with Flora & Fruit Festival 2009
1 March 2009 Until 31 May 2009
Unleash your creativity by taking photographs of Malaysia’s beautiful blossoms and win great prizes. Get your cameras ready!
Venue: Malaysian Tourism Centre (MaTiC), Kuala Lumpur
Phone: 603 2693 7111
Fax: 603 2694 1146
Email: info@motour.gov.my
Website: www.motour.gov.my

Colours of Malaysia (Main Launch)
8 March 2009 Until 8 March 2009
Malaysia’s premier cultural extravaganza is back to dazzle and entertain locals and visitors alike. Colours of Malaysia is a cornucopia of spectacular traditional performances, colourful parades as well as exquisite arts and crafts. The national-level launch takes place at Kuala Lumpur’s Dataran Merdeka. Don’t miss the marvellous food fiestas held at various parts of the country in conjunction with this event:

- Citrarasa Melaka
13 -15 Mar *Bandar Hilir, Melaka
- ‘Nasi Seratus’ Festival Kota Bharu
20 – 22 Mar *Kota Bharu, Kelantan
- Citrarasa Sarawak
27 – 29 Mar *Kuching Waterfront, Sarawak
- Citrarasa Kuala Lumpur & Food Trail
27 Mar – 5 Apr *Lake Gardens, Kuala Lumpur

Gear up for an entire month of fun as the Colours of Malaysia roadshows hit the states of Johor, Sabah, Negeri Sembilan, Terengganu and Penang!

Venue: Dataran Merdeka, Kuala Lumpur
Phone: 603 2693 7111
Fax: 603 2694 1146
Email: info@motour.gov.my
Website: www.motour.gov.my

Penang International Food Festival 2009
13 March 2009 Until 21 March 2009
Enjoy a remarkable gastronomic experience in Penang, hailed as the food capital of Malaysia! This food festival offers a chance for visitors to enjoy Penang’s culinary creations as well as its excellent parties. Venues include the Penang International Sports Arena (PISA), Batu Feringghi beach as well as the island’s famous streets.
Venue: Penang International Sports Arena (PISA) , Batu Feringgi, Penang
Phone: 604 262 0202
Fax: 604 263 1020
Website: www.tourismpenang.gov.my

Raptor Watch
14 March 2009 Until 15 March 2009
For the 10th time, this year, The Malaysian Nature Society celebrates this annual event with its signature event, “Raptor Watch”. This event grew out of the need to protect these raptors and their habitats; it is now an all out festival packed with entertainment with a myriad of activities, fun & games, talks, performances and exhibitions.
Venue: PNB Ilham Resort, Melaka, 10th Mile, Port Dickson
Time: 8.00am -5.00pm
Phone: 03 2287 9422
Email: public.relations@mns.org.my
Website: http://www.mns.org.my

APRIL

Malaysia Water Festival 2009 (Launch)
3 April 2009 Until 5 April 2009
Desaru, a beautiful beach retreat in Johor, will be the venue for the launch of this year’s Malaysia Water Festival. Enjoy a host of beach activities and water sports such as jet-ski challenge, parasailing, kayaking, yachting, boat racing and lots more. Other main water sports events in the country are:

i) Langkawi Water Festival
10 – 11 April Pantai Chenang, Langkawi, Kedah

ii) Labuan International Sea Challenge
28 Apr – 3 May *Labuan
Venue:Desaru, Johor
Phone: 607 224 9960
Fax: 607 223 7554
Email: info@johortourism.com.my
Website: www.johortourism.com.my

Petronas Malaysian F1 Grand Prix 2009
3 April 2009 Until 5 April 2009
Catch the 10th edition of F1 action in Malaysia! Witness the blazing action at one of the most high-tech circuits in the world. With the extreme hot and wet conditions at the Sepang International Circuit, the skills of the world’s finest drivers will be tested to the limit! Don’t miss it, be there in Sepang!
Venue: Sepang International Circuit, Selangor
Phone: 603 8778 2222
Fax: 603 8778 2227
Website: http://www.malaysiangp.com.my/

Langkawi Water Festival 2009
10 April 2009 Until 11 April 2009
Come and join the locals to celebrate at Pantai Chenang with more than 100 categories of sea- side and water related games.
Venue: Pantai Cenang, Langkawi
Phone: 604 969 8080
Fax: 604 969 8081
Email: info@tourismlangkawi.gov.my

16th Regatta Lepa Semporna
18 April 2009 Until 19 April 2009
Be awed by the traditional sailboats of the Bajau people, known as Sabah’s ethnic seafarers. Lots of fun-filled matches such as tug-of-war, kayaking and boat racing will be held. The highlight is the selection of the best ‘lepa’ or sailboat.
Venue: Semporna, Sabah
Phone: 6089 781 518 / 6088 232 121
Fax: 6089 781 472 / 6088 265 540
Email: zachary@sabahtourism.com
Website: www.sabahtourism.com

Labuan International Sea Challenge
23 April 2009 Until 3 May 2009
Welcome to the amazing Labuan International Sea Challenge (LISC)! For six days, international participants will take part in a variety of competitions such as:

i)Labuan International Game Fishing Tournament
(28 Apr -3 May *Layang-Layang Island)

ii)Labuan Cross Channel Swimming Challenge
(1 May *Papan Island)

iii) Stage Performances and Beach Tele-matches in support of LISC ‘09
(1 – 3 May *Labuan International Sea Sports Complex)

iv) Labuan Round Island Kayak Challenge
(2 May)

v) Kayak Sprint
(3 May *Labuan International Sea Sports Complex)

Venue: Labuan
Phone: 6087 408 744 / 422 622 / 408 740 /741
Fax: 6087 419 622 / 426 582
Email: mtpl@labuantourism.com.my; admin@labuantourism.com.my
Website: www.labuantourism.com.my

Selangor Water Festival
24 April 2009 Until 26 April 2009
Get ready for a splashing time with activities such as boat racing, kayaking and underwater treasure hunts. Sandcastle building and ‘catch the duck’ contests are ideal for all in the family.
Venue: Pantai Bagan Lalang, Sepang, Selangor
Phone: 603 5511 1122
Fax: 603 5513 1199

Perhentian Underwater Challenge
24 April 2009 Until 26 April 2009
Perhentian Island, a world-renowned tourist destination, is set to draw both local and international visitors at this time as it presents underwater photography competition off the island’s coasts, exciting traditional games, beach soccer and volleyball. Earth awareness programme such as ‘clean the beach’ activity, will also be conducted.
Venue: Perhentian Island, Terengganu
Phone: 609 626 2946
Fax: 609 626 1946
Email: mtpnterengganu@motour.gov.my
Website: www.motour.gov.my

International Rafting Expedition
26 April 2009 Until 3 May 2009
The expedition requires participants to raft about 360 kilometres on the Pahang River. The event, to be happening for eight days and seven nights, will see participants served with village feasts upon arriving at several spots along the rafting route. Cultural performances will be among the highlights at these venues to celebrate the rafting adventure.
Venue: Kuala Lipis, Pahang
Phone: 609 517 1624 / 23
Fax: 609 517 1626
Email: pkbf@tm.net.my / pkbf@streamyx.com
Website: www.pkbf.org.my

MAY

Sabah Fest 2009
2 May 2009 Until 3 May 2009
The state’s most anticipated event, Sabah Fest features spectrum of cultures and traditions through dance, music, fashion and food. The festival is a prelude to the Harvest Fest celebration happening statewide.
Venue: Kota Kinabalu, Sabah
Phone: 6088 232 121/212 121
Fax: 6088 265 540/212 075
Email: shahira@sabahtourism.com
Website: www.sabahtourism.com

Wesak
9 May 2009 Until 9 May 2009
Wesak Day marks the birth, enlightenment and passing of Gautama Buddha. Buddhists all over the country celebrate this day with religious offerings and rituals which are usually held at Buddhist temples. Be awed by the grand processions that take place at night in cities like Kuala Lumpur, Johor Bahru, Melaka and Penang.
Venue: ALL
Phone: 603 2612 7600
Fax: 603 2693 5114
Email: info@heritage.gov.my
Website: www.heritage.gov.my

Harum Manis Festival
9 May 2009 Until 10 May 2009
The Harum Manis mango is only found in the state of Perlis. Here, during the Harum Manis Festival, visitors can savour its taste else than get to know the different benefits of the fruit.
Venue: Bukit Bintang Harumanis Mango Field, Sg. Batu Pahat, Perlis
Phone: 604 985 3701
Fax: 604 985 2373

Tadau Kaamatan
30 May 2009 Until 31 May 2009
The Tadau Kaamatan or Harvest Festival in Sabah is an opportunity for everyone to give thanks in celebration for the bountiful harvest. (Sabah and Labuan)
Venue: Sabah
Phone: +6088 212121
Fax: +6088 212 075
Email: info@sabahtourism.com
Website: www.sabahtourism.com

Floral Parade in conjunction with Flora & Fruit Festival
30 May 2009 Until 30 May 2009
Don’t miss the breathtaking sight as ornately decorated floats in various hues make their way along Dataran Merdeka. As for its awards, the jury will select the best displays according to benchmarks such as design originality, concept, construction, animation and floral exhibit.
Venue: Dataran Merdeka, Kuala Lumpur
Phone: 603 2693 7111
Fax: 603 2694 1146
Email: info@motour.gov.my
Website: www.motour.gov.my

JUNE

Flora & Fauna Festival
1 June 2009 Until 30 June 2009
The Flora & Fruit Festival in Malaysia is held in conjunction with the local fruit season. Enjoy the excellent nutrition and great taste of local fruits!
Venue: Fraser’s Hills, Perak
Phone: 609 517 1623 / 24 / 60
Fax: 609 517 1626
Email: pkbf@tm.net.my / pkbf@streamyx.com / mtpnpahang@motour.gov.my
Website: www.motour.gov.my

Eco Paintball / Rainforest Festival
1 June 2009 Until 30 June 2009
Held in Putrajaya and several other states in Malaysia, the eco-paintball competition is hailed as one of the world’s most exciting outdoor sports. A combination of childhood games such as ‘tag’ as well as ‘hide-and-seek’, paintball is a match which normally consists of two teams competing against each other. The shooting game uses ‘paint gun’ as the weapon whereas ‘paintball’ – a round, thin-skinned gelatin capsule containing coloured liquid – is used as the bullets.
Venue: Putrajaya, Rompin, Kenyir Lake, Bukit Cerakah, Royal Belum, Jelebu, Taman Negeri Wang Kelian, Kuala Lipis, ALL
Phone: 603 2693 7111
Fax: 603 2694 1146
Email: info@motour.gov.my
Website: www.motour.gov.my

Gawai Dayak Festival
1 June 2009 Until 2 June 2009
Gawai Dayak is a harvest festival celebrated by the state’s indigenous people, particularly the Ibans and Bidayuhs, in their traditional costumes. Ceremonial offerings of various local traditional delicacies and ‘tuak’ (home-made rice wine) are made to the gods of rice and prosperity. This unique festivity is a ‘must-see’ occasion for local and foreign tourists alike.
Venue: Sarawak
Phone: +6082 423 600
Fax: +6082 416 700
Email: stb@sarawaktourism.com
Website: www.sarawaktourism.com

Flower Festival
5 June 2009 Until 6 June 2009
The Flora & Fruit Festival in Malaysia is held in conjunction with the local fruit season. Enjoy the excellent nutrition and great taste of local fruits!
Venue: Cameron Highlands, Pahang
Phone: 609 517 1111
Fax: 609 514 6900
Email: mtpnpahang@motour.gov.my
Website: www.motour.gov.my

24th Sabah Dragon Boat Race 2009
21 June 2009 Until 21 June 2009
One of the state’s main annual events, the Sabah Dragon Boat Race has drawn international participants from Australia, Hong Kong, Japan, China and Brunei.
Venue: Kota Kinabalu, Sabah
Phone: 6088 232 121/212121
Fax: 6088 265 540/219 401
Email: zachary@sabahtourism.com
Website: www.sabahtourism.com

JULY

Malaysia Mega Sale 2009
4 July 2009 Until 31 August 2009
Malaysia’s most popular shopping event is back! Visitors will find amazing discounts and special offers on a wide array of goods such as branded apparel, household equipment, electrical appliances, accessories and many more. Be sure to check out the bargains at shopping malls, specialty outlets and boutiques all around the country!
Venue: Throughout Malaysia, ALL
Phone: 603 2698 1033
Fax: 603 2691 6122
Email: enquiry@malaysiamegasale.com.my
Website: www.malaysiamegasale.com.my

Arab Events, Buskers & Concerts
10 July 2009 Until 8 August 2009
Fans of Arabian music can enjoy sensational performances right here in the city! Great concerts such as the KL Samrah Festival, Ziryab and Ahlan Wahsahlan will be held at Bukit Bintang and other main parts of the city to greet the arrival of guests from the Middle East. Get ready for an electrifying time!
Venue: Kuala Lumpur
Phone: 603 2617 6272
Fax: 603 2698 3819
Email: mtpkl@motour.gov.my
Website: www.kualalumpur.gov.my

Sarawak Rainforest World Music Festival
10 July 2009 Until 12 July 2009
Musicians from around the world gather to perform diverse ethnic music in a living museum known as Sarawak Culture Village. The festival is set to bring ardent fans of music from all corners of the world.
Venue: Sarawak Cultural Village, Santubong, Kuching, Sarawak
Phone: 6082 423 600
Fax: 6082 416 700
Email: pauline@sarawaktourism.com
Website: www.sarawaktourism.com

The Great Durian Festival (Festival Jom Makan Durian) 2009
24 July 2009 Until 26 July 2009
Durian, locally known as the ‘King of Fruits’, takes centre stage in this festival. Visitors can sample an assortment of lip-smacking delicacies made from this unique fruit. Be part of this festival and enjoy lots of interesting programmes such as exhibitions and contests on the different varieties of durian available throughout the country.
Venue: Bukit Gantang, Taiping, Perak
Phone: 019 574 0767 / 605 255 0413
Fax: 605 855 4967, 605 253 6027

AUGUST

Merdeka Month Celebration
1 August 2009 Until 31 August 2009
The date marks a commemoration of Malaysia’s 51st year of Independence, celebrated in a joyous mood by all Malaysians. Highlights include parades, fireworks displays and much more! Join in the merriment!
Venue: ALL
Phone: 603 2615 8188 / 8888 1957
Fax: 603 2693 5884 / 8888 3904
Email: enquiries@tourism.gov.my
Website: www.tourism.gov.my

Sandakan Memorial Day
15 August 2009 Until 15 August 2009
This event honours Australian allied prisoners who lost their lives at the Prisoners of War (POW) camp in Sandakan during World War II. A memorial service will be conducted on the day.
Venue: Sandakan Memorial Park, Sandakan, Sabah
Phone: 6089 224 026
Fax: 6089 274 659 / 272 112 / 213 452
Email: Catherin.Chua@sabah.gov.my

Mystic of Carey Island
22 August 2009 Until 22 August 2009
In this annual event, the island’s native community known as Mah Meri, will perform prayers for their beloved ancestors. Highlights include display of figurines and story telling of the earlier generations of the Mah Meri people.
Venue: Carey Island, Kuala Langat, Selangor
Phone: 603 5511 1122
Fax: 603 5513 1199

Ramadan Bazaar
22 August 2009 Until 19 September 2009
In conjunction with the Muslims’ fasting month of Ramadan, the Ramadan Bazaar is organised throughout the country. This bustling evening bazaar offers sumptuous delicacies for the breaking of fast. The official launch will be held along the popular Jalan Tunku Abdul Rahman. Visitors can sample delicious treats and watch the cooking demonstration of ‘bubur lambuk’, a savoury porridge that will be highlighted as Kuala Lumpur’s ‘signature fare’.
Venue: Jalan Tunku Abdul Rahman, Kuala Lumpur
Phone: 603 2617 6273
Fax: 603 2698 3819

SEPTEMBER

Hari Raya Aidil Fitri
20 September 2009 Until 21 September 2009
After fasting from dawn to dusk for a month, Hari Raya Aidilfitri is a day that signifies victory for Muslims everywhere. On this special day, Muslims attend special morning prayers in mosques and visit the cemeteries of their loved ones. Decked in their traditional finery, friends and family from near and far come together to celebrate this joyous occasion. There will be lots of tasty delicacies to make the celebration memorable!
Venue: ALL
Phone: 603 2612 7600
Fax: 603 2693 5114
Email: info@heritage.gov.my
Website: www.heritage.gov.my

OCTOBER

Penang World Music Festival
2 October 2009 Until 4 October 2009
Music lovers get to revel with spectacular performances staged by world-renowned artistes and local musicians in a natural setting of lush greenery. The cool evening breeze and the hypnotic ethnic rhythms will make it a night to remember!
Venue: Botanical Gardens, Penang
Phone: 604 – 262 0202
Fax: 604 – 263 1020
Website: www.tourismpenang.gov.my

Deepavali
17 October 2009 Until 17 October 2009
Deepavali or the ‘Festival of Lights’ is celebrated by Hindus with prayers, family gatherings and festivities. Open houses are held where family and friends visit each other and enjoy delicious traditional goodies.
Venue: ALL
Phone: 603 2612 7600
Fax: 603 2693 5114
Email: info@heritage.gov.my
Website: www.heritage.gov.my

NOVEMBER

Labuan World War II Memorial Day
8 November 2009 Until 8 November 2009
On this day, visitors from the Commonwealth nations gather in Labuan to pay tribute to the fallen World War II heroes. Dignitaries who will be attending the ceremony include representatives from embassies and high commissions in Malaysia as well as military officials from the Commonwealth countries.
Venue: Labuan
Phone: 6087 408 740 / 741
Fax: 6087 426 582
Email: admin@labuantourism.com.my
Website: www.labuantourism.com.my

Hari Raya Aidiladha
27 November 2009 Until 28 November 2009
Commonly known as Hari Raya Haji, this festival marks the culmination of the Hajj pilgrimage to Mekah which is performed by millions of Muslims annually. It is also known as Hari Raya Qurban. Muslims in the country celebrate the festival with prayers and the sacrifice of cattle.
Venue: Throughout Malaysia , ALL
Phone: 603 2612 7600
Fax: 603 2693 5114
Email: info@heritage.gov.my
Website: www.heritage.gov.my

Malaysia Savings Sale
29 November 2009 Until 31 December 2009
The Malaysia Savings Sale is back and offers 37 days of fantastic retail therapy, great dining experience and fun-filled entertainment. This sale comes at a perfect time, coinciding with the Christmas and New Year celebrations as well as the Malaysian school holiday season. Visitors can shop and save as most items which range from apparels, accessories, home décor to dining, leisure and holiday packages will be offered at discounted prices.
Venue: Throughout Malaysia, ALL
Phone: 603 2698 1033
Fax: 603 2691 6122
Email: enquiry@malaysiamegasale.com.my
Website: www.mymegasale.com.my

DECEMBER

Langkawi International Maritime and Aerospace Exhibition (LIMA ’09)
1 December 2009 Until 5 December 2009
This is a high-profile biennial event featuring the latest technologies in the aerospace and maritime sectors. Manufacturers, industry players, senior government officials and key decision makers converge here to make the best of this excellent platform. Visitors can marvel at an impressive showcase of highly advanced technology.
Venue: Mahsuri International Exhibition Centre, Langkawi, Kedah
Phone: 603 4142 1699
Fax: 603 4142 2699
Website: www.lima2009.com.my

Monsoon Cup Terengganu
11 December 2009 Until 17 December 2009
A prestigious sailing competition, the Monsoon Cup Terengganu is dubbed as the ‘Formula One of Sailing’. It is also the 50th event under the Swedish Match Tour leg. Locals and foreign tourists will find a range of interesting programmes held to coincide with the competition, including displays of Terengganu’s splendid arts and heritage.
Venue: Terengganu
Phone: 603 2142 2882
Fax: 603 2142 2822
Website: www.monsooncup.com.my

Christmas
25 December 2009 Until 25 December 2009
The Christmas spirit is made merrier with Malaysia’s tropical weather and friendly people. Visitors will be spoilt for choice as there are many restaurants, bistros, shopping malls and hotels that offer great promotions planned specially for the occasion. Join in the celebration and have a sunny Christmas in Malaysia!
Venue: Throughout Malaysia , ALL
Phone: 603 2612 7600
Fax: 603 2693 5114
Email: info@heritage.gov.my
Website: www.heritage.gov.my

Low Cost Carriers (LCCs): The Cheapest Option

First, the LCCs. Currently available between select cities in Australia and various Asian cities, they can’t be beat if you are willing to “rough it” a little by compromising on comfort and take on the higher risk of delays or even cancellations.

As an example of the potential savings, the cheapest return flight from Hong Kong to Kuala Lumpur (KL) on a major airline like Cathay Pacific could cost US$400 but only US$200 on low-cost Air Asia for the same dates.

Here’s a list of the LCC airlines with direct flights into Malaysia:

Air Asia
http://travelmalaysiaguide.com/air-asia-malaysia/ (Various countries)
www.airasia.com
Air Asia is Malaysia’s low-cost carrier. Have a check if you’re coming from any of the following places: Australia, Brunei, Cambodia, China, Hong Kong, Indonesia, Laos, Macau, Myanmar, Philippines, Singapore, Thailand and Vietnam (Offers direct flights into Johor Bahru, Kota Kinabalu, Kuching and Penang from select locations)

Air-India Express (India)
www.airindiaexpress.in
Direct to KL from Chennai, Hyderabad and Tiruchirapalli

Cebu Pacific Air (Philippines, Hong Kong, Taipei)
www.cebupacificair.com
Direct to KL and Kota Kinabalu from Manila. Indirect via Manila to KL from numerous other Philippines locations. Also indirect to KL from Hong Kong and Taipei

Firefly
http://travelmalaysiaguide.com/firefly/ (Indonesia, Thailand)
www.fireflyz.com.my
Direct to Subang Airport (near KL) and/or Penang. From Banda Aceh, Medan, Pekanbaru, Koh Samui, Phuket

Lion Air (Indonesia)
www.lionair.co.id
Direct to Kuala Lumpur from Jakarta, Surabaya

Silk Air (Singapore)
www.silkair.com
Direct to Langkawi, Kuching, Kota Kinabalu
Technically not a LCC but is an affordable short-haul airline ran as a subsidiary of Singapore Airlines

Tiger Airways (Singapore)
www.tigerairways.com
Direct to Kuala Lumpur

More things to note:

While they offer substantial savings, be aware that check-in baggage, having an allocated seat and in-flight meals are considered “luxuries” and are usually not included in the price

Some LCCs have direct flights from nearby countries into cities other than KL e.g. Johor Bahru, Kota Kinabalu, Kuching, Langkawi, Penang. All major airlines would otherwise require you to transit in KL

For those flying to/out of KL, the LCC Terminal at KL International Airport (KLIA) is pretty basic, and separate from the main terminal (you can get to/from them by a shuttle service for RM1.50 per person). From the LCC Terminal, you can catch a taxi into town, or take the Skybus to/from KL Sentral for RM9 one-way

Flight Comparison Sites You Should Check

Besides the LCCs, an efficient way of finding the next cheapest batch of flights is to use a bunch of different flight comparison search engines. Punch in your required trip route and times and they will grab prices from all sorts of different airlines (they tend to miss the LCCs) and other comparison sites to pool together results for you in one place – sweet.

However, each site has its own partnerships and prices for the same flight can vary, so always check a minimum of two/three different sites. The more the merrier. Once you’ve found it, don’t just book it right away. Go direct to the website of the airline servicing that flight and do a check. It’s not uncommon for it to be cheaper.

Bear in mind that choosing the cheapest ticket available may come with strings attached such as restrictions on whether you can make any changes or get a refund if you cancel your ticket. So check to ensure the terms suit your needs.

It would be ideal to be able to pinpoint one super site but in reality, the “best” site for your needs depends on various factors including exactly when and where you’ll be flying from. Still, there is a general collection of comparison sites that when used together has a high probability of seeking out the lowest price for your flight to Malaysia. Here are our top picks:

Momondo
www.momondo.com

One of our personal favourites, this site hunts deals across a range of different suppliers. From experience, it manages to frequently seek out the lowest prices around to Kuala Lumpur (it also includes low-cost Air Asia in its results). Its clean design is easy to use and has a range of filtering options to narrow down the results. Once you select the option, you’ll be redirected to the provider’s site to make the booking.

Kayak
www.kayak.com

On par with Momondo, Kayak is also worth checking. Again, it is a simple, user-friendly site where you can compare and filter prices before being redirected to the provider’s site for booking.

Zuji
www.zuji.com

A useful comparison site overall, it is particularly effective if you are flying from one of the countries where Zuji has a tailored local site – Australia, Hong Kong, India, Korea, New Zealand, Singapore and Taiwan. Bookings can be done on Zuji itself.

Travelocity and Expedia
www.expedia.com, www.travelocity.com

Both are effective search engines with similar level of information detail and can be booked on-site. When checking either, have a look to see if they have a tailored local site for the country you are flying from – it will likely offer better prices than if you searched on the main “.com” site.

Remember, once you’ve found the cheapest suitable flight, go direct to the airline’s site and check if they offer the same one for less.

Malaysia Airlines: The National Carrier
www.malaysiaairlines.com

Malaysia Airlines (MAS) is the national carrier. Some people unfamiliar with the airline have concerns about its safety but rest assured, MAS is reliable with overall good service and track record, having won the Skytrax (UK) 5-Star Airline Award and World’s Best Cabin Staff 2007. They are not necessarily the cheapest but will be more likely to offer direct flights into Kuala Lumpur from international locations.

About the author:
Ling, like PKTan, is a proud Malaysian and Australian resident with a passion for new discoveries and experiences. A value-hunter, she also runs Car Hire Insider where she dishes out straight-up advice to travellers on car rentals in Australia.

Going on vacation overseas used to be a luxury many of us took for granted but with uncertainty in the global economy, vacationing at home has now become a sensible choice.

The campaign title “Zoom! Malaysia” is a catchy phrase which transcends language, culture and racial barriers.

We Malaysians have to work hard to make Malaysia the first choice in the world’s tourism destination and doing everything that can make it more beautiful and attractive to tourists, and to ourselves.

Zoom! Malaysia, the brainchild of Tourism Minister Datuk Seri Azalina Othman, was created to get tourists — especially locals — to look at Malaysia with fresh eyes.

** The following publications is from NST – a definite read for anyone interested in finding out more on the domestic Zoom! Malaysia tourism campaign.

From NST

Malaysia Weddings Guide specialise in providing assistance to couples from all over the world who dream of a romantic, unique and beautiful wedding in one of the world’s most desired and popular location … Malaysia.

Malaysia is the idyllic setting for a truly exotic honeymoon destination and is a popular choice for couples looking to tie the knot overseas. Savor the most romantic moments of your life as you embark on a blissful journey of togetherness. From the exquisite shores to the intricate waterways, let romance fill the air as you share your love and life with that special someone.

Planning your wedding overseas can be overwhelming. The Malaysia Weddings Guide is designed to help make planning it more enjoyable at an affordable cost … and more fun than you could possibly imagine.

Do bear in mind, that there are several requirements for a legal marriage ceremony in Malaysia.

Flowers

Here on Malaysia Wedding Guide, you can fulfill all of your tropical wedding and honeymoon dreams

My Malaysia Wedding is the most comprehensive resource hub for couples seeking information and services to help plan their weddings in Malaysia.

Here’s some suggested Travel Malaysia Itinerary:

1. Short Stay Kuala Lumpur
2. 6 Weeks Tour (Kuala Lumpur to Mt Kinabalu)
3. 3 Weeks Peninsular Malaysia Tour
4. 2 Weeks Peninsulat Malaysia Tour
5. 2-3 Weeks Sabah Tour
6. 2-3 Weeks Beaches and Islands Tour
7. Perak and Jungle Tour

Special. The Eastern & Oriental Express: Singapore – Malaysia – Thailand (Bangkok)

Although Malaysia is considered as a safe country to travel and to live in most regards, street crime is a major concern these days with figures of street crime rising steadily in recent years, especially in major cities Kuala Lumpur and Johor Bahru.

Stealth methods of Street crime are a norm in large cities: pocket picking, bag slashing, and bag snatching. But recently there have been more reports of muggings and violent robberies.

However, by being aware of personal safety and the practice of good safety precautions, you can avoid putting yourself in an uncomfortable situation that may lead to these incidents. It is all about being aware of a potential problem before it happens and that is where my tips on how to prevent street crime from happening come in.

In every street crime incident there are always three aspects – a victim, an offender and an opportunity for a criminal. The criminal is always on a look out for easy target, if you are showing precaution to put off his intentions, he will move on to someone else.Thus best way of breaking the “triangle of street crime” is to remove the opportunity and this can be done in a number of ways.

#1Be aware of the environment you are in at all times, stay clear of unfamiliar places and dark alleys, even when you are in a small sized group of 2-3. If you feel insecure of the environment, the best thing is to get out of it at the earliest opportunity. Potential street crime problem: Mugging, bag snatching.

#2Walk against the traffic flow! Same as #1; be aware of your surroundings, keep an eye on traffic and the people, especially in tourist areas. Ladies try to walk inside the path beside a man, even if it is a stranger. Potential street crime problem: Bag snatching.

#3Travel light and keep personal items out of sight, especially when having a meal, do not leave your valuables (cell phone, purse, bag, pouch etc) on the dining table or empty chair even if you think you got your attention on it. Criminals are very good in create a diversion and you soon find your things missing. Potential street crime problem: Pocket picking, stealing, and bag snatching.

#4In any crowded place such as a bus, train, market, entrance to a busy place – anywhere where people are packed close together, guard your bag, wallet, camera, jewelry, wrist watch, and anything else of value. Put your hands crossed on your chest with your bag in-between them. Potential street crime problem: Pocket picking, bag slashing, and bag snatching.

#5Keep your backpacks in front of you where you can see it when in crowded area; Bag-slashers will get behind or beside you in a crowded place, slash your bag or pocket with a razor blade and collect your valuables. You don’t see or feel a thing. Potential street crime problem: Pocket picking, bag slashing, and bag snatching.

These apply to different situation that you probably might find yourself in:

#6When in bars / clubs, never get too drunk; you might wake up without your wallet. As for ladies, do not leave your drinks out of sight. Potential crime problems: Mugging and rape.

#7If you are driving, always lock the doors, and never leave your personal belongings unattended when you get off the car. There have been cases where a rider on a motorbike will open the car door and take the items and ride off.

#8If you plan to visit any mosque, wear some old flip flips (which you should be able to get it cheaply everywhere), as you will be required to remove your shoes before entry, and there have been cases of missing shoes.

Remember, that the prevention of street crime is the best cure for it from happening. With an increase in individual awareness, potential opportunities will decrease, and this will in turn dissuade offenders from trying.

You can do a part in making Malaysia a safer place to travel in by being more aware of your own personal safety.

Related Guides:

• Shopping in Kuala Lumpur
• How to Bargain and Haggle

Malaysia Food

The Malaysian food is a multicultural affair combining Malays, Indians, Chinese and Peranakan, this is what you expect to get from a country that is such a melting pot of cultures. The fusion of these cuisines that has developed over the centuries makes Malaysian food not only colorful, spicy and eclectic – but also downright tasty .With such a pulsating diversity of food styles, Malaysia is a fabulous place to enjoy the art of eating and drinking.

Rice normally is a staple in Malaysian food, and unless you are eating roti prata or noodles, you are almost definitely to eat your meal with rice in one form or another. The rice eaten in Malaysia tends to be the local variety of rice (mainly from Kedah) or fragrant rice from Thailand.

Dining out in Malaysia is inexpensive, and the choice of food is unbelievably large, there’s Malaysian food on sale literally everywhere you turn in Malaysia, from 5-star hotels to the local restaurants and hawker centres. Eating is a national pastime in Malaysia and you’ll never be too far from some delicious food. Live to eat – it’s the mantra of Malaysia.

Malaysian food is one of our greatest attractions and an ever present embodiment of our diversity, and harmony.

Related Travel Guides:

• About Malaysia
• Kuala Lumpur Food Guide
• Penang Food Guide

Extra Good Reads:

1. The Speeding Motorcyclist. If one forgets how young people think they cannot die it is easy to believe some motorcyclists have a death wish. Certainly there are rather a large number of motorcyclists who seem unaware and/or unconcerned about the very high death rate among motorcyclists in this country – more than half the road deaths are motorcyclists. He (they are usually young and male) will pass your car on either side, often very close with the small motorbike engine screaming at maximum revs, and then swerve in front of you to change lanes, exit or just test his driving skills. This can be quite unsettling (for which read “bloody annoying”) but sounding your horn and screaming abuse will be wasted as he will be long gone and anyway the wind in his ears will prevent him hearing anything.

2. The Motorcyclist at traffic lights. At traffic lights when you just miss the green light and console yourself that you are first in line for a quick get away when they turn green, don’t expect it to happen. It is very likely your car will soon be surrounded by a large number of motorcyclists all revving their engines for a grand prix getaway while some of the less powerful bikes, often overloaded with passengers struggle to get moving again often right in front of you. All of which means you will need to expend some effort to avoid hitting any of them even though the temptation may be to leave your hand on the horn and drive straight through them.

3. The Motorcyclists Rear Light. All motorcyclists in Malaysia are required to drive with their lights on all the time. While most will quickly discover if their front light does not work the rear one can often be out for a while. It is necessary to bear this in mind when driving at night or other times when there is poor visibility.

4. Motorcyclists, Rain and Bridges. As most new arrivals quickly learn the rain in Malaysia can be extremely heavy and it only takes a few seconds to get very wet. Motorcyclists are particularly vulnerable and the practice in Malaysia is to shelter under the nearest bridge. Obviously this can add up to quite a few motorbikes under one bridge and it is very common to find the slow lane full of parked motorbikes when you enter a tunnel or go under a bridge. If the rain is very heavy you may only see them at the last minute with potentially disastrous consequences. The rule is try not to enter a tunnel or bridge in the slow lane unless you can clearly see there are no bikes waiting there.

5. Red Traffic Lights Don’t Always Mean “Stop”. If the traffic lights have just changed many cars will carry on through them. This practice has decreased somewhat since cameras were installed at many lights in KL but nevertheless it still happens so be careful if you are approaching a light that has just gone green. Motorcyclists will often go through any red traffic light so it’s worth bearing that in mind if you are travelling rapidly towards a traffic light that has just turned green.

6. The Slow Lane is Not For Cars. Very few Malaysian drivers are willing to drive in the “slow” left hand lane on a three lane road. Most will drive happily in the middle or even the fast lane. While it has been explained to me that this is because of motorcyclists the reality is I have often seen completely empty inside lanes which had no traffic of any kind as far as the eye could see. This of course encourages many drivers to overtake on the inside lanes and this is quite a common practice in Malaysia.

7. The Aging Trucks. There are still some very old trucks (lorries) on the road. In the last few years many larger more powerful trucks have been introduced onto the Malaysian roads but there are still plenty of the older ones around. You can recognise them as they often have either half a door or no door at all. These lorries usually travel slowly and going up a hill they travel so slowly the casual observer would be justified in thinking they have actually stopped so exercise caution when coming up behind a truck on a hill – the gap may close much more quickly than you expect. Trucks will sometimes break down and there will be no warning sign behind the truck such as a hazard sign or flashing lights. At night they may have no lights on particularly if the engine has packed up. One expatriate wife was killed when she drove into the back of one of these stalled trucks.

8. Joining The Major Road. One of the most common practices in Malaysia is not to pause when coming out of a side road. It would be fair to say that in Malaysia many drivers ask themselves only one question – can that driver stop his car before hitting me if I don’t stop and pull out in front of him. If the answer is “Yes” then many will keep going. So do not be surprised when a car suddenly approaches a side street in front of you and does not even pause before pulling out in front of your car.

9. The Highway – Long Distance Buses. Long distance buses pose another problem. The upgrading of most bus fleets has substantially reduced the belching black fumes they used to emit but the drivers sometimes seem to be just as bad. Some still drive as though their size justifies any action they take. Sadly this country experiences quite a regular number of terrible bus accidents which suggests that more work needs to be done on either the quality of the buses or the drivers or both. It is not at all uncommon for buses to decide to overtake when they choose without consideration for you approaching rapidly in the fast lane. Of course it’s not just buses that do this but they can be more intimidating.

10. The Highway – Driving in the Fast Lane. Which is the fast lane? The answer of course is the right lane but some drivers, once they have settled into it, will not leave it and when you come up behind them, no end of horn blowing or flashing lights will move them. You will then have to decide whether to break the law and pass them on the inside or wait patiently behind them. Even those that know they should move back to the slow lane after overtaking will rarely move back until they have passed every vehicle in their field of vision. This can be rather frustrating but again horn blowing and flashing lights will rarely encourage them to move back until their mission is accomplished.

11. Passing on the Inside. It is not uncommon for some drivers on motorways who confront the above two practices, to not even attempt to get the vehicle in front to move out of the fast lane. They will just pass on the inside without indicating their presence at all so if you find that you are returning to the slow lane a little later than you should have done always check the inside lane or you may end up being hit. This rule is equally important on other roads and especially when turning left as motorbikes can often appear from nowhere in your inside lane.

12. Blinking Hazard Lights Doesn’t Mean I’ve Stopped. In many counties putting on all four blinking lights indicates that you have stopped your car. In Malaysia it is quite common for drivers to do this when they drive slowly in heavy rain, apparently at one time the government suggested this. Some motorists will also put on their hazard lights in preference to side lights when they enter a tunnel.

13. Two Laws that May be Different from Your Own Country. In many countries you can use a hand phone while driving. In Malaysia this is against the law and only hand-free kits are permitted. The other law which is different from some countries (like the United States) is that you are not permitted to turn (left) at a red light.

14. Drive Around the City During Major Festive Holidays. One time when it is wise to stay off the highways is during Hari Raya and Chinese New Year when hundreds of thousands of Malaysians “balik kampong” meaning return to the village. Although some fly and many take the train, the roads also fill up. Those that see these holidays as a chance to discover the countryside may find the speed of progress gives them more time than they wish to examine the landscape. This is a good time to drive around the city for some sightseeing and photography because you should find the city streets pleasantly deserted.

IMPORTANT: In recent years, there have been an increase in cases of car mugging, in order to prevent this from happening to you, do take the following precautions.

1. Don’t stop if a passing motorist tells you that something is wrong with your vehicle or if someone bumps you from behind. Pull into the nearest service station or well-lit public area. Call the police.

2. At stoplights, leave plenty of room between your vehicle and the one in front of you in case you must pull away quickly. Always keep doors locked and windows rolled up when driving or when parked. Keep valuables in the trunk or in the locked glove compartment.

3. Learn emergency vehicles’ signals. Police lights are red and blue. Do not stop for flashing white headlights alone. Do not resist in the rare event that a stranger demands your valuables. Your well-being is more important than your belongings.

4. Don’t pick up hitchhikers under any circumstances. Always be aware of the pedestrian traffic around your vehicle.

5. Always park in a well-lit area. Have car keys in hand and check in and around the car before entering.

6. Don’t take shortcuts to save time or exit expressways prematurely to save tolls. Tolls are a nominal charge, change is available at many booths, and your safety is most important.

7. If your car malfunctions on a major thoroughfare, lock the doors, turn on the hazard lights and wait for the police to arrive. If someone offers help, have them call the police.

Street Market: Chinatown

How to bargain and haggle in Malaysia (Shopping)

To bargain and haggle is a tradition in Malaysia as in many other neighboring countries. Unfortunately most Americans and Europeans are uncomfortable with it at best, and tried to avoid it totally. However a market shopping trip in Malaysia is never complete without a “bargain and haggle” session with the locals, and it is probably one of best local interaction experience to take back with you.A few simple tips on how to bargain and haggle will help you get the best for whatever you buy in Malaysia.

The art of how to bargain and haggle

#1 Do your research and know the market well.
Before trying to bargain and haggle, you should know what the item usually goes for, so that you don’t get fooled into paying more than what the product is really worth. Walk around the area, browse and examine, look and listen to what others are paying for similar items, before you start your own bargain and haggle session.

#2 Do not show any sign of enthusiasm for the item you want.
Look at several items; do not ask for prices yet, when you do, ask the prices of several items, does not matter if you are interested in them or not. Play your poker face and act that you do not really want these items unless they are cheap.

#3 Always let the merchant quote the price first before a haggle and bargain session. He will insist over and over “How much do you want to pay?” Wait him out and politely keep angling for his first asking price. Almost definitely, the first quoted price will be much higher than his intended price, ranging from 100% – 500%. Once he said it, look shocked.

#4 Start a counter offer in a bargain and haggle session with “Cheaper!”.
Despite what many other people have taught you to do in counter offer is to slash the price as much as you can in your first counter offer, the only thing that you should be saying is “Cheaper!”, and attempt to use it for a few times.

#5 When you have decided to name a price, make sure it is generally lower than what you will want to pay for it; which brings us back to rule #1, that you have to know the market well, because if you counteroffer with a ridiculously low price, the merchant will know that you do not know the market, and won’t be bother to do business with you.

#6 Remember to smile!
The merchant is much more likely to continue bargain and haggle with you. Getting angry rarely gets you the price you want.

#7 If you buy several items, get a discount.
It’s always easier to get a lower price if you buy several items, just like anywhere in the world.

#8 Don’t be afraid to walk away.
It’s one of those philosophical conundrums: you get the best price on an item if you can convince yourself that you really don’t need it. If you really can’t bring yourself to pay the merchant’s final price, thank him and walk away. Seeing a potential sale walking away, the merchant may meet your price (or at least offer a further discount). If not, then you’ve learned that the merchant’s price is firm, and look for alternative elsewhere, knowing the market better (there are often several shops selling similar items around).

#9 Don’t feel obligated to buy unless you’ve agreed on a price.
Distrust any merchant who tries to burden you with the feeling that you should buy because he has spent a lot of time with you. Leave the shop and don’t go back. You have no obligation whatsoever!

#10 The best time to bargain and haggle is at the end of the day.
Just when stores or booths are about to close! If you’re at a night market, go to the booth that seems the least busy, the merchant may be more willing to make a sale if he hasn’t had such a busy day.

#11 Once you agree on a price, you must buy the thing. If you can’t get the merchant down to a fair price, don’t buy it. But if he comes down to your asking price, you are honor-bound to purchase the item. Only pay what you’re willing to pay and be willing to pay fairly.

#12. Don’t bargain and haggle someone down and then ask for change, the merchant will suddenly not have the right change or something similar. Always have small notes and loose change prepared.

#13 Above all, don’t sweat a couple Ringgits. Many tourists take bargaining too seriously. Remember, the Malaysian people are working to feed their families, and those extra Ringgits mean much more to them than they do to you.

Good luck on your pursuit of getting the “best price”! Always remember these 13 tips on how to bargain and haggle. Be casual, wear your best smile, try your best and don’t get too emotional. A bargain and haggle session is supposed to be fun, so enjoy it.

Related Guides:

• Malaysian Food
• Shopping in Kuala Lumpur
• Prevention of Street Crime