As soon as i approach the Melor Ekps bus, then i only noticed that actually the Chinese guy approach me just now is the runner for Melor Ekps. So, that guy purposely ask us to sit at the back of the bus although we are the first one to board the bus and the bus is suppose to be free seating. He said the front places is only for those who buy the ticket from him. However, when we purchase the bus ticket from Jebat Eksp, they say it is free seating. That Chinese guy talk rudely to us like chasing a dog. He say he is in control of the bus so he can ask us to sit wherever he want.

I am very angry and very disappointed especially to Malaysia government. How can the government let those runner to sell ticket at everywhere and not at the proper booth or counter? Isn’t it is more regularised if the ticket being sell the counter? If not why do we need to have a proper ticket counter? This issues arent new and Malaysia goverment seem not doing anything.

Why there is no proper seating being allocated? What image is Malaysia is trying to give to tourist? Unregularised and confusing? Why some said free seating and the other told us to sit at the back of the bus with rude commanding voice?

Why Melor Interline Ekps can send their runner to approach the passenger? Shouldnt the government encourage passenger to buy bus ticket from the ticket counter? How come i am being penalised by the Chinese guy for not buying ticket from him?

Isn’t Malaysia governement should solve this problem rather than always asking people to solve the problem by themselves.

I am truly disappointed by the attitude and rudeness of the Chinses guy selling the ticket on 27/4/2010 8:15 a.m. I hope Melor Interline should take disciplinary action against him.

All tourist or user of exp bus please be careful when being approach this Chinese guy which is in mid -40 waiting for passenger to approach the bus station near the bridge from Bukit Jalil LRT station.

I find your bus looks quite fine, clean, some instrument on the chair still working, big chair, should be a comfortable ride. After a few minutes ride, we arrive on pit stop for 20 minutes. When we are about to depart, the Driver came to my sit and tell me to go down with his pointing finger like calling a dog and unpleasant look on his face. After I get off, he suddenly accuse me that I brake the luggage compartment so it’s unable to open and tell me to pay. I said yes I did close the compartment but I didn’t brake it. He insist accusing me that he saw me brake it with no other witnesses saw it. Moreover he told me I’m uneducated person, by closing the compartment so hard which resulting in breakage. No longer want to argue and as many passengers look at me, I try to fix it by myself. I find that the compartment was stuck by one of other passenger luggage, and just by simply move that luggage the luggage compartment are able to open. I said are you happy now sir, and he nod shamefully.

I also like to add, everything is self service since the beginning I put the luggage on, so I suppose its not right to accuse people wrong without witnesses. If driver held responsible for the bus its driving then he should help with the luggage or at least accompany the passenger who are about to put the luggage on.

Another crazy thing that your driver told. The passengers that going to singapore need to change to another bus, which this condition aren’t told when we bought ticket. By the way, we move to Delima Bus WJW7788. No sit are ready for us when we want to go to in Delima bus and no one help us to move the luggage. As we are waiting for uncertainty because the Delima bus driver doesn’t show his face for a while. Moreover, the Delima Driver told us to move to another sit because it need to be given to the previous passenger that just came in from the pit stop store. My family is very upset, I’m very shameful because I choose your bus, and we bring a baby that suddenly awaken because we are forcefully change to another bus. The last thing we are promised by the sales girl in bukit jalil that we are able to get off in orchird rd,yet the Delima driver told us its not possible and we must get off in Lavender St.

As we run the same field of business, which is bus services and we know that we are selling services, please allow me to give suggestions that you need to be selective and educate your driver, as well as fixing your system and running your company. Workers are the asset & the front face of a service business, so its company responsible to educate them well. Especially after Malay government put a lot of effort into promoting Malaysia as Trully Asia. Its such a waste with a good infrastructure and promotion, not supported with a good human resources as well the system too.

Its my resposible to forward this message on the travellers community and your government so they are aware of this risks. Thank you for your attention.

if hv please state the time , fee , and the time also the journey time