Selamat Datang! It means "Welcome!" in Malaysia. And here, you truly are.
We are currently updating and changing to a new design to improve user experience, as well as a better platform for us to bring the most updated travel news to you. So please bear with us while we're updating the server - some links might not be working currently, but do check back soon for a new complete site!

Aeroline Express Bus

Posted by pktan on May 22nd, 2007
Filed Under: Bus

Aeroline Express Bus

AEROLINE - It’s plane simple.

Aeroline Bus


Aeroline Malaysia Singapore Express Bus


Website: Singapore Aeroline / Malaysia Aeroline
Telephone: +65 67237222 (Singapore) | +603 62588800 (Malaysia)

KL/PJ - SIN: RM80 (one way) | RM160 (round trip)
SIN - KL/PJ: S$47 (one way) | S$94 (round trip)

The arrival/departure point of Aeroline Express Bus in KL is at Corus Hotel, Jalan Ampang which is next to KLCC LRT and 1 Utama Shopping Centre, Petaling Jaya (next to Giant entrance). The arrival/departure point in Singapore is at Harbour Front Centre (Car Park beside Singapore Cruise Centre).

Aeroline Malaysia Singapore Express Bus is highly recommended as it does not arrive/depart from the usual Puduraya Bus Terminal or Golden Mile Complex.

Updated (17th Aug): Aeroline SG no longer stop at Copthorne Waterfront, and they are opening soon at Sunway Pyramid (Malaysia) in November!

Remarks from AEROLINE: Hi,
Thanks for your suggestions about the PJ trips.
We do recieve suggestions from customers including you and we thank you for the suggestions you have.
As far as we can we would like to provide a non-stop door to door service and cannot afford to delay the trip times.
As you know the traffic at PJ may be unpredictable and will affect the trip timeliness.
We are working hard on the trip schedules by introducing 5 additional brand new buses by the end of the month and hope to increase even more trips by the end of the year and improving our service levels.
Please be rest assured that we to our customers. We do have to apologise to you and many other customers that we do not reply specifically to each suggestion as we recieve many emails every day and are not able to reply each and every email sent to us.
Email: enquiries@aeroline.com.my
Please do continue to send your suggestions when you have any. It will really be helpful for us to keep improving in keeping the standards.
We do hope we can continue to serve you on board Aeroline again.
Yours respectfully,
Aeroline Administration

Related Bus Topics:

SEE ALSO:
Malaysia Travel Guide thrives on the knowledge of the community. Got a tip, photo or even a guide on a place you been to in Malaysia? We will love to hear from you!

18 Responses »

  1. Hi,

    please note that the tel number that you have given below is WRONG!

    Aeroline Malaysia Singapore Express Bus
    Website: Singapore Aeroline / Malaysia Aeroline
    Telephone: +65 67380002 (Singapore)

    Please help to change to the new number in order not to create further confusion.

    Thanks,
    Jing

  2. Anybody has bad experience with Aeroline, so far this seems to be rather decent and pleasant.

    I would really appreciate some genuine feedback soon.

    Thank you

  3. Aeroline is one of the more reliable services around. You shouldn’t have problems with them, I have personally used this bus service a couple of times

  4. I shuttle up and down KL-Singapore almost every week and I always use Aeroline because they are very good in all aspects. They use a “fresh” coach for each journey, this ensures the bus is well “rested” and most of all very clean. It does give a good feeling to know that the bus is fresh.

    Only occasionally I’ve encountered bad service from the cabin crew, but because I’ve traveled so often that I know that the particular cabin crew is having a bad day because on other trips that cabin crew is very efficient and good.

    I also like the fact that Aeroline refurbishes its older coaches with new seats. So the seats doesn’t feel lumpy and old like the other bus company who don’t bother about their seats at all. Aeroline is also slowly refurbishing their coaches to have plug points on every seat now instead of every alternate seats.

    Food is always pleasant on Aeroline and the toilets always functioning.

    I like the fact that Aeroline is very particular about being on time. If the bus is running too late, it will skip the rest stop just to ensure that the bus arrives in that stipulated 5 hours.

    Just one thing that Aeroline should consider since new express bus company Odyssey has done it, is to provide WiFi service. This would certainly make Aeroline complete since it already provide a lounge area to work at the lower deck.

  5. Very bad experience 1st time, encountered mosquito bites the whole way to Spore. On the return trip, the 7.00PM trip was delayed till 9.30PM. No Aeroline staff was there to inform the passengers. You can see all the worried faces among the passengers. Only until they started to group together, they knew probably the bus is delayed. No explanation was given for the delay, Dinner was served pasted 10.00PM.

    Worst disaster was they did not inform passengers on where the dropped off point will be and passengers have arranged family members to pick up. Already arriving late at 2.00AM in KL, when we arrive Mid Valley, they inform this is their last drop point and I was furious, I insisted to be sent to Sunway drop point bcos my family was waiting there. I was stated in my ticket!.

    If that is 5 STAR service….I think they have to review themselves & be CONSISTENT.

  6. How can this happened in a 5 stars company?? I chosen aeroline is because they are on time, although there were some delay (about 5 to mins), but we were still arrived on time.. but from the comment above from ayewmy, it seems like the quality is changing… soon people will make another choise..

    By the way, did you get on a right bus? I heard that there is no 7pm bus to Sunway, is only 6.30pm for evening coach from S’pore to Sunway… was it a mistake? But the delay is super terible!

  7. Hi, I need to travel to KL soon for the CNY and I’m still considering which bus company to travel from. From the feedback I read about Aeroline, I think it is quite a good choice, but I am most concern about the safety issue. May I know how fast does the Aeroline drivers drive? What is their speed on the road? Does the drivers drive few trips a day?

  8. Does Aeroline operate between KL & Arau or Alor Setar?

  9. I think ayewmy mistaken aeroline for airebus. Airebus has a 7pm bus leaving from Scotts Road Singapore and they are known for bus delays of up to 9:30pm and no staff will say anything. They just let passengers wait, wait wait and wait.

    Aeroline is very safe, never been on an Aeroline Bus that speeds all the way. In fact, I always see other busses overtaking Aeroline bus.. until sometimes I wish the bus driver can travel slightly faster although I know slow is safe..

  10. agree with laboriel…aeroline bus is safe coz bus was going slower than buses from other companies…

    good cabin crew service on board…
    nice food…
    pleasant journey to spore :)

    just wish the bus can travel abit faster….(really SLOW on road) :)

  11. Agree that the bus is very safe, in fact the steady speed is why I choose Aeroline, safety is still the first priority!Driver and crew are always smiling, nice food, and of course once again, the speed is perfect!THANKS for not speeding! Keep it up Aeroline!

  12. hi, 1st herad abt aero liner express and cheked with Telekom @ 103 given phone nbr as 5636 7888 with fax tonne. Please confirm and amend avoid further confusion. Bye …

  13. Aeroline is really safe to travel with, the bus is traveling at constant slow pace on the leftmost lane.

    The best part is KUL-SIN is still covered within 5 hours, as they don’t stop at the YongPeng filthy stop for 45 mins.

    The balancing skills of the CC while serving food and drinks is superb! They are not even using those usual push carts. But, taste of the food leaves much to be desired.

    The downside is the non-availability of IFE which other companies offer. However, power point installed at every seat makes up for it if you have a laptop.

    Oh ya, they add all the frills like boarding pass, hotel lounge, nice on-board announcements and frequent “flyer” program to make you feel as if you are on SQ/ MH.

    Let’s hope the standard doesn’t drop :)

  14. On the safety part, it is very important aspect that I look into for choosing the coach company. I must agree with quasar that aeroline does take safety as I have spoken to the staff when I travel with Aeroline. They have regular trainings and have recently won a driver competition for Singapore/malaysia region. search ” bus driver competition singapore malaysia” at http://www.youtube.com to watch the competitions.

    Besides the safety, I find it really convenient that I can take Aeroline coaches at the 4 various stations nearest to me, when I am either travelling from home or office. They now have 4 stations in Klang valley at KL, PJ, 1U and sunway pyramid.

  15. Can we charter Aeroline for company trip …2 days 1 night …and how much is the chargers for double decker bus …

  16. Hey guys, I’m new in taking any coaches. It’s also my first time going to Singapore. And I’m planing to take aeroline from KL to SIN.
    I am just wondering whether it’s safe while doing all that immigration thingy in JB and stuff. Is it a hassle, crowed or anything?
    Thanks for any reply. (:

  17. I’m on Aeroline just about every weekend for the last year. Here are the positives and improvement opportunities on this busliner:
    Goods: Safe drivers, Bathroom, Power points, takes the new Putrajaya highway when Sg. Besi is jammed.
    Improvement Oppportunities: Slow (KL to SIN is almost never done in 5 hours, especially ones that leave between 3:30P and 6:45P, which are most popular departures). The slowness are due to 1) Immigration issues (Areoline check-in counter does not ensure proper travel documents), 2) the 20 minute rest stop is almost always 30 minutes, 3) Frequent late start (there’s no reason why a busliner should not leave on time). You add all these up and the usual traffic jam in KL and sometime SIN, expect a 6-hr KL to SIN ride…so bring some aspirins.

  18. I choose Aeroline when i go to KL. I totally recommend Aeroline as the bus is clean, safe and service is nice. So far I have not encounter any bad experience with the bus. One note to those who wish to try is that the bus stop at most convenience and safe place. Unlike some of the bus stop at Puduraya. One of the most dangerous bus hub in KL.

WHAT DO YOU THINK?